Job at a glance
Cox Automotive is seeking a UX Researcher II to drive user-centered product decisions across our telecommunications and media-focused automotive platforms. In this role, you will plan and execute mixed-method research-interviews, usability tests, surveys, and diary studies-to understand dealers, OEMs, and consumer behaviors. You'll synthesize insights into clear recommendations, collaborating closely with product, design, and engineering.
Join a people-first, inclusive culture with strong benefits, career growth across leading brands, and opportunities to shape the future of automotive retail and mobility. Responsibilities Plan and execute qualitative and quantitative UX research studies across Cox Automotive products Recruit and screen participants representing dealers, OEMs, and consumers Synthesize findings into insights, personas, and journey maps Translate research into clear UX recommendations and design requirements Collaborate with designers, product managers, and engineers in agile teams Create and present reports, presentations, and storytelling artifacts Support usability testing of new and existing experiences Advocate for user-centered design across cross-functional stakeholders Required Skills User research (qualitative and quantitative) Usability testing Interviewing and facilitation Survey design and analysis Journey mapping and persona development UX research synthesis and storytelling Prototyping and wireframing collaboration Statistical analysis and data interpretation Mixed-methods research planning Stakeholder communication and presentation