Veterinary Receptionist - Port Talbot

As a Veterinary Receptionist, you'll be an important part of our client care team, creating a warm, welcoming and professional experience for every client and patient who walks through our doors., You'll be responsible for: Providing exceptional customer service and building strong client relationships Managing appointments, enquiries and client communications Supporting the veterinary team with day-to-day administrative tasks Processing payments and maintaining accurate client records Helping to ensure the smooth running of reception and front-of-house services Working collaboratively with the wider practice team We're looking for someone who: Ideally, you'll have previous experience working in a veterinary reception role, but this isn't essential as full training will be provided.

We're looking for someone who is friendly, organised, compassionate and passionate about delivering excellent client care. Has excellent communication and customer service skills Is compassionate and understands the importance of providing outstanding client and patient care Enjoys working as part of a close-knit team Is excited by the opportunity to help build and shape a brand-new practice Our purpose-built, modern practice has been thoughtfully designed with both patients and colleagues in mind, featuring: 4 consultation rooms, including a shared X-ray room Separate dog and cat waiting areas Dedicated prep area and operating theatre Dentistry suite In-house laboratory, with digital X-ray and ultrasound planned 8 cat kennels, 8 dog kennels and 2 walk-in kennels Separate isolation ward Spacious colleague area with shower facilities Free parking and secure bike storage We'll also have the capacity to welcome visiting specialists, allowing us to provide more advanced care in-house.

Our Practice Owner, Rebecca, graduated from the Royal Veterinary College in 2014 and brings extensive experience from both private practice and a busy PDSA hospital. She also holds a Certificate in Small Animal Emergency and Critical Care, supporting the practice in delivering excellent patient care. Outside of veterinary practice, Rebecca is an on-call firefighter, bringing strong teamwork, resilience and community spirit to the team.

This is a part-time position working 26 hours per week, consisting of 6-hour shifts across 4 weekdays, working either: 8:30am - 2:30pm, or 12:30pm - 6:30pm Plus, every other Saturday, 8:30am - 12:30pm. The salary will be in line with National Minimum Wage. Start date: 12th October 2026 - this date is non-negotiable., Located in Baglan, Port Talbot, our practice offers excellent transport links alongside easy access to the coast and countryside.

Just 5 minutes from the M4 (J41/42) 7-minute walk to Baglan train station Bus stop directly outside the practice Close to caf s, shops and restaurants Just 2 miles from Aberavon Beach 20 minutes from Swansea Close to Margam Country Park, Afan Forest Park and Kenfig Nature Reserve Within easy reach of Bannau Brycheiniog (Brecon Beacons) National Park Whether you enjoy hiking, cycling, water sports, weekend adventures or simply relaxing with a coffee by the sea, Port Talbot offers the perfect balance of convenience, community and outdoor lifestyle.