Job at a glance
Position: Warehouse and Logistics Manager Reports To: Commercial Manager - Operations Area:Warehouse Number of Reportees: 1 Overall Responsibility: To provide efficient administrative and operational support to the warehouse and logistics functions. This role supports the daily coordination of order processing, invoicing, inventory updates, and logistics documentation, ensuring a smooth workflow that assists internal teams and external customers.
The Operations Administrator reports directly to the Warehouse & Logistics Manager and plays a key role in executing the team's administrative processes. 1. Logistics Manage primary distribution orders from co-packers, including order tracking, delivery scheduling, transport bookings, purchase orders and invoices, product date requirements, and transport documentation. Coordinate with warehouse and transport teams to ensure timely dispatch and collection of orders.
Manage customer orders to ensure deliveries are completed on time and in full (OTIF) . Monitor and update order statuses, providing timely feedback to internal teams and customers. Manage the full logistics network, including outsourced and company-managed transport, while ensuring competitive rates across all routes. Engage with customers and distribution centres to improve order efficiency and identify opportunities to reduce cost-to-serve.
Manage relationships with key suppliers, logistics service providers and customer distribution centre contacts. Coordinate the transportation of raw materials to contract packers and warehouses. Ensure tracking information and relevant logistics updates are communicated to stakeholders. Oversee the day-to-day management of the operational inbox and ensure queries and requests are addressed promptly.
2. Warehouse Manage the full function of the warehouses (own and outsourced SG) Ensure sufficient stock to fulfil orders in the right warehouse while staying within the stock days target Overall accountability for the CHEP account Get warehouse stock counts from all regions, check invoices and reconcile stock balances. Manage warehouse efficiency, process and ensure implimentation of safety protocols.
Setup and Implimentation of all warehouse and logistical SOP's. Ensure damages/stock loss are minimised and protocols in place to mitigate 3. Invoicing and Administrative Support Prepare and process shipping and operational invoices. Assist Finance with billing accuracy and documentation submission. Maintain accurate records of deliveries, shipments, returns, PODs, and GRVs. Ensure movements are captured on ERP to ensure stock and invoicing flow remains seamless Review transport invoices before handing over for processing.
4. Exports Control al 6. Reporting l exports from SA - Commercial Invoices, Packing List, BOL/AWB, COI all relvent transport documentation Ensure exports leave in a timely manner 5. Certification Ensure all orgainc movement is tracked and captured on Mass Balance. Ensure Mass balance is up to date. Sufficient paper trail of all organic products are saved in a timely manner. 6. Reporting Report on SOH weekly to team, alert any stock out issues and manage blocked stock.
Monthly stock on hand reports (SA) + Ageing Weekly Case Fill Reports Compile monthly warehousing and distribution files for management presentation. Management stock movement sheet If you do not hear from us within three weeks, please consider your application as unsuccessful.