Workforce Systems Facilitator

This is an exciting role within the Workforce Team which offers the opportunity to ensure the Trust delivers safe staffing, excellent patient care, workforce planning and providing excellent customer service whilst supporting all staff as users. We need an approachable, analytical, quick thinking and well organised individual with excellent interpersonal communication skills who can work within a challenging dynamic and fast moving environment with critical deadlines.

An ability to build relationships with key internal and external stakeholders is essential. An individual who is proficient in maintaining, supporting and developing workforce IT systems including contracting, human resource systems, databases, payroll, rostering and learning management systems with their associated processes as required., Degree in mathematics, computing or information field or equivalent relevant proven knowledge and work based experience Minimum of 3 GCEs level C or higher including Mathematics and English Language Evidence of sustained and continued learning/professional development, 1 Proficient use of electronic contracting and human resources systems / databases, as systems' administrator/manager, including system configuration and significant knowledge of back end processes 2 Proficient use of Learning Management Systems, as systems' administrator/manager, including system configuration and significant knowledge of back end processes 3 Proficient use of Rostering systems, including rostering system's interfaces with other applications, , as systems' administrator/manager, including system configuration and significant knowledge of back end processes 4 Proven customer facing support delivery, including via helpdesk, in a large complex organisation 5 Proven experience of working to demanding and competing timetables with proven track record of meeting deadlines 6 Providing IT Support and after implementation support 7 Gathering, interpreting and mapping customer requirements to available systems 8 Understanding of the principles of good communications, freedom of information and data protection legislation and FOI requests handling 9 Proven experience of successful implementation of processes to manage and improve service and data quality 10 Evidence of presenting complex information to internal and external groups in an understandable way, 1 Proven experience of extensive NHS trusts internal reporting 2 Working knowledge of medical staff rostering systems 3 Previous NHS Experience 4 Proven knowledge and experience of NHS Banding and Organisational Structures 5 Supporting educational IT systems, Patients First Always Improving Working Together SkillsEssential 1 Good planning, analytical, administrative and numerate abilities 2 Logical and structured application 3 Good written and verbal communication to communicate highly complex information and processes clearly at all levels across the organisation 4 Demonstrates attention to detail and accuracy throughout 5 IT proficient 7 Ability to develop skills to meet the needs of the team to include new processes and systems / reporting tools 8 Good interpersonal skills with well-developed influencing and negotiating capability to persuade others to work to deadlines 9 A flexible approach and the ability to work autonomously, seeking advice and referring when appropriate, as well as collaboratively within the team and across the organisation 10 Ability to identify user issues quickly and within agreed timescales 11 Calm, patient and dependable manner with a considered approach and responsible outlook 12 Contributes to team goals 13 Motivated self-starter able to take direction, Patients First Always Improving Working Together SkillsEssential 1 Good planning, analytical, administrative and numerate abilities 2 Logical and structured application 3 Good written and verbal communication to communicate highly complex information and processes clearly at all levels across the organisation 4 Demonstrates