Job at a glance
Essential Functions: ¨ To assist in the transport and storage of guest luggage. ¨ To assist with guest packages. a. transport to guest room b. transport to guest meeting area; Omni meeting rooms. ¨ To properly "log" all trips originating from the "Bell Stand." ¨ Responsible for a clean and "smart" appearance of uniforms. ¨ Knowledgeable about all hotel amenities.
¨ Responsible for the cleanliness and upkeep of the front drive area. ¨ To be conversant with all hotel promotional programs (guest related). ¨ Performs other duties as required by supervisor. Hotel Specific Essential Functions: ¨ Ensure cleanliness of bellclosets and bellcarts. ¨ Answer phones using the proper “Moment’s of Service” scenario.
¨ Assist guests with any requests (i.e. restaurant reservations, directions). ¨ Accept other special duties as assigned by management Tools and Equipment: ¨ Telephone, pen/pencil, photo-copying machine, facsimile machine ¨ Bellstand luggage carts, hand truck Working Environment: ¨ Interior and on occasion exterior of hotel with exposure to weather conditions.