Flight Department Operations Coordinator

Reporting to:     Director, Flight Operations Location:            CYYC Airport, Calgary AB Schedule:           Four days on and four days off rotating shift that includes days, evenings, weekends and holidays, based on a 12-hour workday.

Starting salary: C$65,000 Closing date:    September 21, 2026 The big picture: Have your career take off with us! At AirSprint, our core values of Safety, Integrity, Humility, Service, People, and Community, are ingrained throughout our operations and culture.   The Flight Department Operations Coordinator (FDOC) is a centralized, joint function between the Flight Department and Operations Control designed to streamline communication and operational support for flight crews.

It serves as the primary point of contact for pilots, triaging incoming requests and directing them to the appropriate resources while ensuring timely resolution of operational issues. Its core purpose is to enhance daily flight operations through three key pillars: providing support, offering expert guidance, and ensuring adherence to company policies and procedures. In this role you will: Act as the primary point of contact for pilot inquiries within the Operations Control Centre Provide operational support, guidance, and decision-making for daily flight operations Triage and direct pilot requests to the appropriate departments or personnel Assist crews with flight planning, weather interpretation, NOTAMs, MELs, and operational decision-making Maintain oversight of crew scheduling, workload distribution, and operational efficiency Coordinate with Duty Managers, Operations Leads, and other teams to resolve operational issues Produce daily and ad hoc operational reports and metrics for Flight Operations leadership Support irregular operations (IROPS) and develop solutions across departments Oversee and delegate tasks within the Pilot Desk environment Provide guidance on complex trip planning, safety practices, and operational efficiency Collaborate with Flight Department Management for escalation and higher-level decision-making Maintain awareness of overall operational status and proactively identify potential issues To be successful in this role, you will have: High school diploma or equivalent Pilot experience in CAR 700 series multiengine IFR operations, or 2 years experience in operations control Center of a 703/704/705 operation, with experience in flight planning, operating regulations, and aviation weather/NOTAMs.

Knowledge of Transport Canada Regulations and Standards. Intermediate proficiency in Microsoft Office (Outlook, Excel, Word). Demonstrated ability to read and understand aviation weather reports and NOTAMs. Bonus points if you have: Experience in aviation industry. Working IFR knowledge You’ll fit right in if you: Are a stickler for quality in everything you do. Are a humble team player and are ready to pitch in wherever you’re needed.

Thrive in a fast-paced and agile environment. Focus on getting things right, down to the last detail. Communicate effectively in English, both verbally and in writing. Are passionate about providing exceptional customer service. Are committed to growth by seeking and providing constructive feedback. Have good analytical thinking and organizational skills. Are highly organized with strong multi-tasking and time management skills.

Are willing to step up and take the lead. We think you’ll like working with us because: We care about your health and well-being and offer an employee assistance program, extended health care benefits, dental and vision benefits, and paid time off. We value your contribution to our success and provide a competitive salary and an RRSP matching program. We have a great team, and we work hard together toward common goals and with a passion for excellence.

We offer family and friends flight benefi