Job at a glance
TITLE Plant Metallurgist/Supplier Quality COMPANY JTEKT Bearings North America DEPARTMENT Quality LOCATION Sylvania Georgia CLASSIFICATION Exempt REPORTS TO Quality Manager REVISION DATE 09/02/2026 Summary/Purpose The plant metallurgist is responsible for analyzing the strength and performance of metals and alloys throughout the facility.
Utilizing this analysis, the Plant Metallurgist assists in selecting metals and alloys that will be useful in the production of products that meet customer specification. In addition to the duties of the Metallurgist, they will also support the quality department and product lines by addressing supplier issues, internal issues, and perform customer warranty analysis. This position will also assist with planning, supporting and coordinating quality assurance programs.
This positon will also oversee the incoming materials from suppliers to ensure they meet the company needs and expectations. Essential Duties and Accountabilities: Directs the implementation and maintenance of the quality management system including the quality policy, quality procedures and instructions to meet the requirements of the business. Managing and maintain all health, safety, environmental standards, ensuring associates are working safely, and following all safety rules and procedures.
Assures completion of appropriate quality planning and implementation of established control plans. Initiates investigation of customer complaints regarding quality and insures appropriate action and customer satisfaction. Complete detailed customer issue reports within required timeframes. Build customer rapport on responsiveness and support. Track and communicate customer quality requirements. Continually increase “quality awareness” in all associates and suppliers.
Assist with analysis of organizations overall performance against goals set for KPI’s. Assist with maintaining corporate and plant level procedures. Assist with data analysis and risk assessment as pertaining to quality, customer audits, and new product launches. Plans, promotes and organizes training activities related to product quality and reliability. Leads reviews and assists with the internal quality audits.
Manage aspects of the selection of process line gauging, training of setters, operators, and inspectors on proper gauging techniques. Conducts product return analysis. Develop and Manage Metallurgical lab testing and procedures. Provide feedback and analysis for troubleshooting Heat treat related issues. Review and approve quarterly TUS and SAT reports in addition to annual capability studies. Participate in all annual Heat Treat specific audits and provide reports to GML.
Disposition any Heat treat related quality abnormal events. Support any material changes with technical comparison data and results. Provide technical support on any Customer quality issues and complete 8D analysis. Ensure lab equipment is calibrated and serviced regularly. Complete monthly and annual tests required by customers or GML. Train technicians on any new product requirements, equipment, or procedure changes.
Ensures corrective and preventative actions are carried out to eliminate any nonconformance in the system. Support company policies and administer fairly and consistently. Manage performance reviews for hourly associates. Recommend coaching actions if required. Address supplier quality issues to ensure products and meet JTEKT regulatory and quality standards. Reviewing and signing supplier PPAP’s, PCN’s, and Deviations.
Work with suppliers to manage DMR and supplier development activities. Monitor supplier performance metrics monthly. Ensure poor quality performance is addressed in a timely manner. Other duties as assigned Supervisory Responsibilities This position has supervisory responsibilities. Job Knowledge, Skills and Abilities: 3+ years of quality and/or engineering