Job at a glance
Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website ( monks.com/careers ).
About the Role As an Account Director, you’ll serve as a key business leader and trusted advisor overseeing high-volume production workstreams, connecting ambitious creative executions to client business goals. We are looking for an empathetic, diplomatic, and compelling communicator who seamlessly balances client ambitions with agency interests while driving collaboration across multidisciplinary teams.
Responsibilities: Lead client relationships, serving as a day-to-day point person and trusted advisor to advance brand ambitions and drive organic revenue growth. Effectively consult on creative ideas and strategies, ensuring execution responds to client briefs, aligns with budgets, and meets tight deadlines. Partner with internal Strategy, Creative, and Production teams to champion agile, market-responsive production methods.
Oversee key, ongoing production workstreams, manage scopes of work, and identify opportunities to scale successful outcomes. Coach and mentor agency staff through consistent feedback, training, and growth opportunities. Drive a collaborative environment through confident decision-making, swift problem-solving, and thoughtful communication. About You The essentials: 8+ years of agency experience. Strong presence and exceptional interpersonal skills, with a proven ability to build deep, trust-based relationships.
Hands-on leadership experience in complex content production and guiding account teams. Exceptional communication skills, including strong writing, presenting, and strategic storytelling capabilities. Diplomatic, empathetic leadership style with a problem-solving, organized mindset. Ability to balance the best interests of Monks and our clients and their businesses. Ability to travel to client and production locations as needed.
Not a Must but a Plus: Experience in B2B and/or the banking and financial services sector. Prior experience in managing retainer-based agency accounts and cross-functional teams. At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve.
We we lcome and encourage qualified applicants from all backgrounds who are excited to contribute to our mission. #LI-hybrid #LI-MJ1 GH12685 What We Offer Benefits Excellent, full coverage medical, dental, and vision insurance - more about our coverage here ! Generous PTO and 15 company-wide holidays 401k with company contribution Paid parental leave Work-life balance with an emphasis on personal well-being Career growth in a disruptor space & entrepreneurial opportunities within the Monks network A globally diverse & inclusive culture with employee resource groups such as S4 Melanin, Pride.Monks, Cultura.Monks, and more!
Authentic commitment to DEI efforts and sustainable growth. (Why Sir Martin Sorrell signed The Climate Pledge here !) This role is subject to our Return to Office (RTO) policy. If you reside within a commutable distance of one of our office locations, you will be expected to work from the office a set number of days per week. The specific details, including the number of required office days, will be in accordance with the company’s then-current RTO policy, which is subject to change from time to time.
Monks has provided a compensation range that repre