Job at a glance
About Showpad Showpad is the leader in revenue effectiveness, helping organizations in complex, field-driven industries turn strategy into execution and execution into measurable growth. Purpose-built for industrial organizations such as those in manufacturing, consumer packaged goods, and medical device companies, Showpad’s AI-native platform unifies content management, sales readiness, buyer engagement, and revenue intelligence into a single system of execution.
Powered by GenieAI and grounded in trusted first-party data, Showpad enables revenue teams to automate workflows, scale winning behaviors, and reclaim lost revenue across every customer interaction. More than 2,000 global organizations rely on Showpad to drive consistent, high-impact performance in the field. Built for effectiveness and recognized for excellence, Showpad is consistently named a Leader by Gartner, Forrester, IDC, and Aragon, and backed by 2,500+ five-star reviews on G2 and Gartner Peer Insights.
The Role As Chief Architect you set and steward the architectural direction of Showpad's entire product portfolio. You are the CTO's principal technical partner: the person who defines the target-state architecture, sequences the runway to get there, holds the bar on technical quality, and makes the economics of AI and cloud a first-class design consideration rather than an after-the-fact surprise.
The role is deeply technical and deeply cross-functional. You will spend your time in design reviews and equally in rooms with Product, GTM, customers, the executive leadership team and the board — and you will be expected to be credible and additive in all of them. Key Responsibilities Portfolio architecture. Own and lead the overall architectural direction across multiple products, defining the target-state platform architecture and the pragmatic path from where each product is today.
Architecture Review Board. Chair and run the ARB — establishing standards, reference architectures, decision records and review cadence, and making it a forum engineers actively bring work to rather than a gate they route around. Architecture and design runways. Embed directly in the development process where complex deliverables require an architecture or design runway ahead of execution, and stay engaged through delivery rather than handing off a document.
Customer engagement. Represent Showpad's technology to customers and prospects — architecture, security and AI deep dives, plus the product and commercial context that makes them land with an economic buyer. Technology transformation. Lead modernization of complex, dated products in the portfolio: assess, sequence, de-risk and drive multi-year transformation without stalling the roadmap. Staffing and operating models.
Recommend staffing and sourcing models to the CTO that are efficient on both cost and execution — including global team topology, build/buy decisions and skill mix. AI and cloud economics. Establish the practices, guardrails and observability that keep AI inference, AI-assisted development and cloud operating costs predictable and defensible as we scale. Role model. Set the standard for business-aware technical excellence — engineering judgment that is rigorous about quality and equally rigorous about cost, time-to-value and customer outcome.
Qualifications Experience 15+ years of industry experience, with substantial depth in B2B SaaS. Has led architecture and development for large-scale enterprise products — multi-tenant, security- and compliance-sensitive, with demanding enterprise customers. Deep, demonstrable expertise in distributed systems, microservices, and cloud-native SaaS architectures (AWS, GCP, or Azure). Proven track record working with and through globally distributed engineering teams across multiple time zones.
Experience establishing architecture practices across multi-team engineering orgs (RFCs, ADRs, design reviews). Has owned and delivered significant technical transformation or modernization