Job at a glance
At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers. When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them.
Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.
Global Head of Sales Development Why We Have This Role Global pipeline generation is the fuel that powers Qualtrics’ aggressive revenue targets. The Global Head of Sales Development will architect, scale, and lead our world-class Sales Development Representative (SDR) organization across all global regions. Based out of our central hub in Dallas, Texas, this executive will own the strategy, operational engine, and talent development pipeline responsible for generating high-quality qualified leads and pipeline for our enterprise sales teams.
This leader will serve as the primary bridge connecting Global Marketing, Sales Leadership, and Revenue Operations. You will build a predictable, data-driven outbound and inbound pipeline generation machine while establishing a premier talent engine that recruits, trains, and promotes high-performing sales professionals across the entire company. How You’ll Find Success As the Global Head of Sales Development, you will play a pivotal role in accelerating Qualtrics' top-line revenue growth.
Success in this role will be defined by excellence across the following areas: Global Pipeline Strategy & Execution: Architect and execute a global inbound and outbound prospecting strategy that consistently meets or exceeds pipeline generation targets across all regional business units and customer segments. Scale & Operational Excellence: Modernize and optimize the SDR technology stack, cadence strategies, account-based prospecting models, and lead routing workflows in partnership with Revenue Operations and Marketing.
Talent Engine & Career Pathways: Build an industry-leading talent incubator. Establish world-class onboarding, continuous training, and structured career progression frameworks that transform SDRs into top-performing Account Executives and sales leaders. Cross-Functional Alignment: Maintain tight alignment with Global Marketing to maximize ROI on inbound demand generation campaigns, while partnering directly with Field Sales Leaders to ensure SDR strategy aligns seamlessly with regional go-to-market priorities.
Data-Driven Leadership: Establish a rigorous operational rhythm driven by clear KPIs (conversion rates, activity metrics, pipeline velocity, qualified opportunity creation, and ACV contribution). Leverage data to identify bottlenecks and pivot strategy rapidly. How You’ll Grow Executive Leadership at Scale: Position yourself at the center of Qualtrics’ global go-to-market engine, gaining high visibility with executive leadership across Sales, Marketing, Operations, and Finance.
Master the Future of Sales Tech: Lead the adoption of cutting-edge AI, machine learning, and automation tools across a massive, enterprise-scale sales organization. Build a Legacy Talent Engine: Define the company’s long-term sales culture by shaping the hiring standards, career development, and early-career trajectories for hundreds of future s