Implementation Specialist - Preroll

The Role   The Implementation Specialist – Preroll serves as a technical expert for all preroll manufacturing processes, equipment, and best practices. This role drives process optimization, supports process development, and ensures consistent operational excellence across manufacturing sites through training, documentation, and hands-on support.

By partnering closely with production teams, this position resolves technical challenges and elevates performance across the network.   *Strongly prefer candidates based in North East region of USA, but is not a requirement. Candidate must be within driving distance of a major international airport and be willing to travel 2-3x a month for up to 4 day stints* Essential Functions   Technical Expertise:   Extensive working knowledge on prerolls (flower, infused, blunts, coated prerolls & ct) manufacturing process and processing equipment.

  Stay up to date with the latest advancements in preroll production technologies and best practices.   Provide expert guidance to manufacturing sites on preroll processing methods, equipment, and techniques to optimize production processes.    Address and resolve technical issues, equipment malfunctions, and unexpected challenges in preroll production.

    Process Improvement:   Continuously assess and improve processing methods and operations for efficiency improvements, cost effectiveness, and product quality.    Recommend and implement process enhancements and automation where applicable.    Instill optimized processes at manufacturing sites and challenge the status quo.    Assist in benchtop R&D studies for new preroll product development and continuous improvement initiatives by conducting time studies, cycle time analyses, and process audits to evaluate operational efficiency, optimize production workflows, and ensure new products are commercially and economically viable prior to launch.

  Manage and maintain electronic batch records across multiple sites, ensuring accuracy, completeness, and compliance with operational and regulatory requirements; train sites personnel in electronic batch record processes, responsibilities, and best practices to support consistent documentation and execution standards.     Training & Education:   Provide training and guidance to production teams on product Standard Operating Procedures (SOPs), best practices, safety protocols, & equipment operations.

  Assist in developing and delivering training materials, educational resources, and refresher workshops to support standardized preroll manufacturing processes, employee knowledge, and operational preferred methods; contribute to continuous improvement and Lean manufacturing initiatives as needed to enhance efficiency, quality, and workforce effectiveness.

  Travel to low preforming sites to assist in RCA process and retraining on documentation and process.    Assist with developing Tech transfer package and training new sites on new process.   Facilitate weekly meetings with sites to review operational and quality data, analyze performance trends, identify process gaps, and collaborate with site teams to develop and implement corrective actions.

    Documentation:   Assist in the development and continuous improvement of corporate preroll SOPs and TAMUs, ensuring documentation remains accurate and aligned with operational preferred methods, quality standards, and objectives across sites.   Develop and maintain work aids, One-Point Lesso