Product Manager II (Recurring Jobs + Service Plans)

Why Housecall Pro? Help us build solutions that build better lives. At Housecall Pro, we show up to work every day to make a difference for real people: the home service professionals that support America’s 100 million homes. We’re all about the Pro, and dedicate our days to helping them streamline operations, scale their businesses, and—ultimately—save time so they can be with their families and live well.

While our headquarters are based in Denver, Colorado, our team spans the globe, with teammates across Brazil, Poland, the Philippines, Mexico, and beyond. We care deeply about our customers and foster a culture where our company, people and Pros grow and succeed together—no matter where they’re based. Leadership is as focused on growing team members’ careers as they expect their teams to be on creating solutions for Pros.   We also offer: A generous benefits program that supports the whole you with medical, dental, vision, life, disability, and 401(k) Paid holidays and flexible, take-it-as-you-need-it paid time off  Equity in a rapidly growing startup backed by top-tier VCs Monthly tech reimbursements A culture built on innovation that values big ideas, no matter where they come from   Role Overview As a Product Manager II, you drive key product objectives for HCP’s Recurring Jobs and Service Plans product area, helping Pros build lasting customer relationships and generate more predictable revenue for their businesses.

You identify and prioritize opportunities that make it easier for Pros to create, sell, manage, bill for, and deliver recurring services. As a Product Manager II, you partner closely with Engineering, Design, Data, Product Marketing, and Product Operations to lead product work from customer discovery and strategy through launch, measurement, and iteration. You translate customer and business insights into a focused roadmap, define meaningful measures of success, and balance customer experience, commercial outcomes, and technical considerations.

You bring strong product judgment and experience with payments, subscription billing, service plans, memberships, or recurring and loyalty products to solve complex customer problems and independently drive cross-functional work forward. Our team is passionate, empathetic, hard working, and above all else focused on improving the lives of our service professionals (our Pros). Our success is their success.

  What you do each day: Identify market opportunities and define product vision and strategy for Recurring Jobs and Service Plans Conduct customer interviews, surveys, competitive research, and product discovery to deeply understand Pro needs and market opportunities Analyze customer behavior, product performance, and business data to prioritize opportunities and measure impact Develop and maintain a focused product roadmap aligned with customer needs, business goals, and product strategy Partner with Engineering, Design, Data, Product Marketing, and Product Operations to develop, validate, and refine compelling solutions Collaborate with Design and Engineering to define product requirements, user flows, technical considerations, and tradeoffs Drive product execution from planning through launch, measurement, learning, and ongoing iteration Communicate product direction, priorities, decisions, insights, and tradeoffs clearly to cross-functional stakeholders   Qualifications: 5+ years of experience in product management or a closely related product discipline Bachelor's degree in a related field or equivalent work experience Experience with payments, subscription billing, service plans, memberships, or recurring and loyalty products Experience with product analytics, experimentation, and customer engagement tools (i.e.

Amplitude, Segment, Braze, LaunchDarkly) Strong knowledge of Product Management methodologies, user experience (UX) principles, product discovery, experimentation, and agile development practices Demonstrated ability to in