Public Relations and Communications Specialist

Bloomreach is building the world’s premier  agentic platform for personalization .We’re revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize the  entire  customer journey. We're taking  autonomous search  mainstream, making product discovery more intuitive and conversational for customers, and more profitable for businesses.

We’re making  conversational shopping  a reality, connecting every shopper with tailored guidance and product expertise — available on demand, at every touchpoint in their journey. We're designing the future of  autonomous marketing , taking the work out of workflows, and reclaiming the creative, strategic, and customer-first work marketers were always meant to do. And we're building all of that on the intelligence of a single AI engine —  Loomi — so that personalization isn't only autonomous…it's also consistent.From retail to financial services, hospitality to gaming, businesses use Bloomreach to drive higher growth and lasting loyalty.

We power personalization for more than 1,400 global brands, including American Eagle, Sonepar, and Pandora. About the Role: Bloomreach personalizes customer engagement for brands around the world. Through our AI platform, Loomi, we revolutionize how businesses connect with their customers across their website, emails, SMS, ads, and more.  Where does that show up? Ever gotten an email from your favorite brand?

Ever browsed personalized recommendations on an ecommerce site? Ever used a search box to find the perfect outfit? Ever gotten a text message with a discount for being a loyal customer? Then you’ve probably used Bloomreach.  Now, as AI is taking on new possibilities, we’re also designing the future of autonomous marketing — with a marketing agent that builds end-to-end campaigns and lets marketers reclaim the creative, strategic, and customer-first work they were always meant to do.

Today, we power personalized customer engagement for more than 1,400 global brands, including American Eagle, Sonepar, and Pandora. But we want everyone to see the power of Bloomreach — and we need your help to do it.  We’re looking for a Public Relations and Communications Specialist to help strengthen our media visibility and thought leadership around the world, with a primary focus on the U.S.  This is a hands-on, individual-contributor role responsible for driving our media strategy and executive PR program.

You’ll work closely with our executives, marketing, product, and customer success teams, as well as external PR agencies, to identify compelling stories and secure relevant media opportunities. The ideal candidate is a self-starter comfortable working in the fast-moving world of AI. They’ll combine a strong strategic mindset with a sharp understanding of market trends and media interests. This individual should recognize which topics will resonate with the market, understand what journalists need, and translate complex technical information into clear and compelling business narratives.

Responsibilities: Lead media relations strategy in partnership with external agencies—proactively pitching stories, managing inbound press inquiries, coordinating interviews, and briefing executives for interviews  Craft compelling external communications, including press releases, media statements, bylines, and executive social media content Build and deepen relationships with reporters across business, AI, marketing, and ecommerce media to elevate Bloomreach's voice in the industry Drive our industry awards program end-to-end—identifying high-value opportunities and writing winning submissions that showcase our teams, customers, and company achievements Serve as the primary point of contact for two PR agencies, plus lead ad hoc strategic projects as they arise Support the internal communications team by turning company milestones and strategic updates into clear, high-imp