Senior Professional Services Consultant

Zscaler (NASDAQ: ZS) accelerates digital transformation so customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange™️ platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Distributed across 160+ public exchanges globally and thousands of private exchanges at the edge, the SASE-based Zero Trust Exchange is the world’s largest in-line cloud security platform.

We believe the future of work is Human + AI and are building an AI-native enterprise where human potential is amplified by machine intelligence to solve the world’s hardest security challenges. Driven by deep customer obsession, we are committed to the mission, outcome, and to each other. We bring these commitments to life through three core behaviors: ownership and collaboration, trust through outcomes and impact, and a challenge culture with ongoing feedback.

Ready to make an impact at the company pioneering security transformation in the AI era? Join us at Zscaler. Role We are looking for a Senior Professional Services Consultant to join our Professional Services team. This is a Hybrid, Mohali role , reporting to the Manager, Professional Services. In this role, you will serve as a trusted technical authority for our enterprise customers — architecting, deploying, and optimizing solutions across the Zscaler Zero Trust Exchange platform.

As organizations navigate AI-accelerated threats, cloud-first transformation, and increasingly complex hybrid environments, you will be the expert who turns that complexity into clarity. You bring deep technical depth, a strategic consulting mindset, and the ability to engage equally well with hands-on engineering teams and senior business stakeholders — delivering outcomes that are secure, scalable, and built to last.

What you’ll do (Role Expectations)   Own the full technical engagement lifecycle for enterprise customers — from discovery and solution design through deployment, adoption, and continuous optimization Architect and integrate ZIA, ZPA, ZDX, and the broader Zero Trust Exchange across complex, multi-cloud and hybrid enterprise environments including AI-driven workload scenarios Lead Zero Trust maturity assessments, technical discovery workshops, and migration planning sessions with customer and partner stakeholders at all levels Guide customers on securing modern identity frameworks, SaaS ecosystems, and AI-powered workflows — translating evolving threat landscapes into actionable, platform-led security outcomes Partner with sales, channel partners, and cross-functional teams to deliver high-impact consultancy and deployment services that accelerate customer time-to-value Who You Are (Success Profile)  You thrive in ambiguity.

You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful. You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.

You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact. You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.

You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose. What We’re Looking