Claim Team Manager - Property Field Inspection

Overview Being good neighbors – helping people, investing in our communities, and making the world a better place – is who we are at State Farm. It is at the core of how we operate and the reason for our success. We're moving with urgency to become a Next Gen Good Neighbor, with technology that strengthens human connections and enhances the customer experience. As an employee, you'll spend less time navigating systems and more time applying judgment, empathy, and expertise in the moments that matter most.

Responsibilities Team Managers are committed to leading and developing our employees to ensure they provide the best service for our customers. This includes:   First-line management of assigned Claim personnel, which includes hiring, training, coaching, performance management and salary activities Review and control of the operation's claim activities including investigations, claim payments, and adjustment expense payments Coordinating, communicating, and implementing new Company programs, policies, practices, and procedures Ensuring compliance with company procedures, applicable federal/state laws, and legal requirements Promoting development of employees within an inclusive environment Where You'll Work: This is a Remote-Field position in which you will work from home and utilize a mobile office/vehicle for in-person appointments.

Candidates may be asked to work outside of their assigned territory as business needs dictates. This position is located in Baton Rouge, LA and responsible for leading a team who services these zip codes: 70721 70739 70769 70776 70780 70801 70802 70803 70805 70806 70807 70808 70809 70810 70811 70812 70813 70814 70815 70816 70817 70818 70819 70820 70836 70893   Competitive candidates should reside within a commutable distance of this territory.

Hours of operation are continually evaluated and may change based on business need. Successful candidates are able and willing to work flexible work shifts and may be asked to work overtime and/or irregular hours. Qualifications Competitive candidates must demonstrate the following: Effective written and verbal communication skills Demonstrated leadership behaviors Promote and maintain a relentless focus on the customer when making decisions   Candidly assess our environment and tackle challenges head-on Inspire and energize people to understand and achieve common goals Physical agility to allow for: frequent lifting, carrying, and climbing a ladder; ability to navigate roofs at various heights for inspection of both residential and commercial structures; ability to crawl in tight spaces May be required to complete Rope and Harness Safety Training A valid driver's license is required Preferred: Bachelor's degree in a related field of equivalent work experience Claims operations and/or call center experience Prior leadership experience Experience with Xactimate, XactContents Additional Details: Employees must successfully complete all required training, including applicable proficiency, licensing exam(s), Motor Vehicle Record (MVR) checks, and background checks required of various state(s) Our Benefits Because work-life balance is a priority at State Farm, compensation is based on our standard 38:45-hour work week!

Potential starting salary range: $107,000-$142,000 annually Starting salary will be based on skills, background, and experience High end of the range limited to applicants with significant relevant experience Potential yearly incentive pay up to 24% of base salary At State Farm, we offer more than just a paycheck. Check out our suite of benefits designed to give you the flexibility you need to take care of you and your family!

Get Paid! On top of our competitive pay, you are eligible for an annual raise and bonus. Stay Well! Focus on you and your family’s health with our robust health and wellbeing programs. State Farm pays most of your healthcare premium, and we offer multiple healthcare plan options, including a high deductible plan. Al