Technician I- Data Center Services 100% travel

Full benefits available after 30 days of employment! Full-time, direct hire position! In order to be considered for this position you must be willing to be a 100% Full time traveler. Job Summary: The Technician I - Data Center Services will support both the Physical and Virtual Infrastructure of the organization and its facilities. The Technician I - Data Center Services will drive data center best practice and relative industry standards into working processes and procedures as/where applicable.

Job Duties and Responsibilities: • Directly support and complete all scheduled data center MACs (Moves/Adds/Changes) • Hardware installation MACs, including device labeling, power connectivity and network cable connectivity • Complete hardware support work orders involving hardware and cabling MACs, certification, troubleshooting and break-fix • Asset management, auditing and daily work log/ticket tracking • Provide smart-hands assistance as required for multiple customers at various sites within specified SLA response times (on-call duties may apply) • Maintain a safe and secure operating environment within the data center and report any violations to their immediate supervisor • Detailed and thorough documentation and record keeping • Maintain site security protocols, badging requirements and data protection procedures • Ensure all media storage devices (Hard drives, thumb drives, CD/DVD’s, etc.) are properly logged, secured and documented to ensure compliance with retention practices • Strong working knowledge with server and network hardware/components, copper and fiber infrastructure installation and testing, data center productivity and support tools, applications and software (Windows, Linux, SSH, RDP, Putty, etc.), and data center infrastructure management (DCIM) related tools • Coordinate equipment/material receiving, shipping and RMA processing support as/when required • Provide vendor and security escorts as needed • Provide general cleaning on raised floor, cabinet/rack exterior surfaces, work benches and other areas as needed on a regular basis • Support standard and emergency operating procedures for data center.

• Provide status reporting regarding Data Center service availability, performance, capacity utilization as required • Daily error log reporting and physical DC inspections for general health, power, cooling, hazards, etc. • Coordinates equipment installation and delivery schedules in accordance with set project plans • On-Call duties as needed Min USD $20.00/Hr. Max USD $25.00/Hr. Qualifications Physical and Mental Requirements: • Must be self-motivated, detail oriented, positive in approach, professional and help create, develop and implement project process improvement(s) • Must promote the company culture and mission to all employees, vendors, clients and business partners • 2+ years working in data centers, operations or related technical field • General knowledge of server/network equipment and software support configurations • Basic understanding of AC/DC power principles, data center power distribution and data center best practices • Strong aptitude for independent working environment and high productivity rate • Must be able to act as the company liaison for interface with customer representative(s) • Must possess proven problem-solving skills, critical thinking skills and the ability to effectively read, write and give oral presentation(s) • Must be able to work at heights, off of a ladder and in confined spaces, lift up to 50 pounds and move up to 75 pounds • Must be able to stand and walk for extended periods.

• Must be able to see and distinguish different colors, read small print and hear and recognize audible signals such as dial tones • Excellent communication and customer relationship skills • Regular attendance is mandatory. Education, Certification, License, and Skill Requirements: • Must possess at least a High School diploma or GED equivalency • Two (2) years’ minimum of data center experie