Job at a glance
Join a Challenger At EQ, we're remaking banking so every Canadian gets ahead, every day. Serving nearly 4 million Canadians from coast to coast, we offer a wide variety of financial services from banking and lending, to trust and credit union solutions. We've been at this since 1970, challenging the conventions of traditional banking with smarter, faster, and more connected financial experiences.
What's kept us moving? The people behind it all: challengers who ask better questions, push back on old assumptions, and look for a better way forward. If you're driven to help reshape how banking works for Canadians and the businesses that power our economy, this could be your next big opportunity. We can’t wait to get to know you! Work Term: January - April 2027 The Residential Funding Support role ensures the seamless completion of the mortgage closing process by providing accurate and comprehensive data and documentation to the closing service provider.
This enables solicitors/agents to initiate the property purchase or mortgage refinance closing process. Following the disbursement of funds, the incumbent will perform various administrative functions and finalize the setup of the loan within the mortgage system. The Core Responsibilities of the Job: 1. Instruction Tasks: Collaborate with Partners : Work closely with Equitable Bank’s closing service provider to provide all necessary data and documentation required for solicitors/agents to initiate the closing process for property purchases or mortgage refinances.
Effective Communication : Liaise with the Residential Credit Team to identify and resolve inconsistent information affecting the instruction process. Assign tasks for resolution, monitor progress, and verify corrections to ensure quality outcomes. Document Review : Conduct detailed reviews of documentation from the lending portal Data Management : Update systems and portals as necessary to tailor borrower data based on loan product and type.
Insurance Documentation : Prepare insurance documents with precision, ensuring borrower information is accurate and comprehensive. Compliance Assurance : Verify that legal representatives meet all Equitable Bank integrity and compliance standards. Attention to Detail : Maintain a high level of accuracy and thoroughness in all tasks and documentation. Deadline Management : Operate effectively under tight deadlines in a fast-paced environment, prioritizing tasks to meet Service Level Agreements (SLAs).
Stakeholder Commitment : Address rush loans and reinstructions promptly, ensuring professional communication and a commitment to excellence for stakeholders and borrowers. Quality Assurance : Complete and review reports to ensure adherence to Quality Assurance standards and protocols. 2. Post-Funding Tasks Portal Monitoring : Oversee the EQB closing service provider’s portal to ensure that funds have been appropriately disbursed by lawyers to designated parties.
Post-Funding Responsibilities : Execute essential post-funding activities, including: Set up pre-authorized payment arrangements. Generate and distribute welcome letters. Verify the accuracy of property and mailing addresses. Update borrower risk ratings. Configure Lines of Credit on the servicing portal. Process payments to business partners and brokers.
Complete administrative tasks necessary to finalize mortgage loan setups. Task Management: Leverage the Post-Funding Checklist to confirm the accurate and timely completion of all updates and processes. Quality Assurance: Ensure all reporting and post-funding actions adhere to Quality Assurance standards. Issue Resolution: Collaborate with solicitors and the closing service provider to identify and resolve any deficiencies or discrepancies.
3. Final Reporting Fina