Job at a glance
Join Our Team as a Senior Project Manager/Program Manager, Business Transformation & AI Enablement THE OPPORTUNITY This is a high-impact role for a candidate can lead complex programs, translate business needs into practical solutions, and modernize how work gets done. The successful candidate will combine disciplined project/program management, business analysis, process improvement, financial and operational insight, and applied AI fluency to help Clinical Assessments deliver work with greater clarity, speed, quality, and scalability.
Position Summary The Senior Program Manager, Business Transformation & AI Enablement role sits within the Project Management Office and supports business leaders and stakeholders with increased visibility and modernization of financial and business operations work as well as leading product-development and internal business initiatives from concept and business case through implementation, commercialization, and benefits realization.
There will be less focus on traditional product-development, but this role may be called upon to supplement the traditional project management team. This role also strengthens the operating infrastructure of the Project Management Office that supports portfolio planning, financial stewardship, capacity visibility, project governance, reporting, knowledge management, and continuous improvement.
The individual will work across project teams, business leaders, Finance, technology partners, and global stakeholders to turn ambiguous needs and fragmented data into aligned plans, informed decisions, and sustainable ways of working. The balance between program delivery and transformation enablement will flex with business priorities. The role is intentionally broad: it requires someone who is equally comfortable leading a cross-functional program, analyzing financial and operational data, redesigning a process, facilitating a decision, and piloting a responsible AI-enabled solution.
What Success Looks Like Projects and initiatives have clear outcomes, governance, integrated plans, decision pathways, risks, dependencies, and accountable owners as well as planned predicted and met timelines. Leaders and teams have trusted, decision-ready information about scope, schedule, budget, capacity, performance, and trade-offs. Repetitive or fragmented work is simplified, standardized, automated, or augmented through thoughtful process and technology improvements.
AI and automation opportunities move from idea to responsible experimentation, measurable business value, scalable adoption, and durable operating practices quickly and efficiently. Stakeholders understand not only what is changing, but why it matters, how success will be measured, and what is expected of them. Key Responsibilities Program and Project Leadership Lead cross-functional product-development and business-transformation initiatives from discovery through delivery and transition to operations.
Build integrated plans across waterfall, Agile, and hybrid delivery environments; adapt the approach to the work rather than applying methodology mechanically. Provide concise, evidence-based reporting for project teams, sponsors, governance forums, Finance, and senior leaders. Business, Financial, and Portfolio Infrastructure Support business leaders with annual and long-range strategic planning, budget development, forecasting, actuals tracking, project coding, capacity planning, and portfolio reviews.
Develop/improve the tools, reports, dashboards to ensure information is accessible and actionable. Partner with Finance to provide business stakeholders with day to day support re: financial reporting, project and capacity reporting, project coding, visibility and troubleshooting. Process Excellence and Operating Model Improvement and Modernization Identify business process pain points, bottlenecks, and othe