Assistant Drive Up and Go Supervisor

Why choose us?   Are you ready to take the next step in your leadership career? Join us for an exciting opportunity as a Home Shopping Department Manager, where digital fulfillment, customer service, and operational excellence come together.   At Albertsons Companies, we are looking for team-focused managers who are passionate about people, performance, and deliver a seamless shopping experience.

As a Home Shopping Department Manager, you will lead daily fulfillment operations, ensure accurate and timely order completion, and support strong customer satisfaction while driving digital sales growth. T his role offers a fast ‑ paced, hands ‑ on environment where your work directly impacts customers and overall store success.   Bring your flavor    Building the future of food and well ‑ being starts with a seamless digital shopping experience.

Bring your passion for customer service, organization, and operational excellence to a role where you manage high ‑ volume fulfillment operations, support your team, and ensure every customer order is accurate, on time, and handled with care.   Main r esponsibilities :   Oversee all daily operations of the Home Shopping Department, ensuring timely, accurate, and customer ‑ focused order fulfillment    Deliver an exceptional pick ‑ up and delivery experience while resolving customer concerns, substitutions, and refunds professionally    Coordinate end ‑ to ‑ end fulfillment processes including picking, staging, dispensing, and delivery coordination (where applicable)    Ensure proper use of Home Shopping technology, handheld devices, and fulfillment systems    Monitor key performance metrics such as order accuracy, pick rates , on ‑ time completion, labor efficiency, and customer satisfaction    Create and manage schedules aligned with order volume, peak demand, and productivity expectations    Partner with department leaders to address inventory availability and out ‑ of ‑ stocks impacting orders    Hire, train, coach, and develop Home Shopping associates while fostering a positive, accountable team culture    Ensure compliance with food safety, sanitation, quality, and company operational standards   We are looking for candidates who possess the following:   Soft skills:   Strong customer ‑ service focus with excellent communication skills   Effective people management , coaching, and team ‑ building abilities   Strong organization, time management, and problem ‑ solving skills   Ability to manage work in a fast ‑ paced, high ‑ volume environment   Competencies:   Digital order fulfillment and pickup/delivery operations   Labor planning, scheduling, and productivity management   Performance metric tracking and continuous improvement   Operational standards, food safety, and compliance execution   Knowledge:   Retail, e ‑ commerce, or Home Shopping operations   Store systems, handheld technology, and fulfillment platforms   Abilities:   Ability to review performance data and take corrective action   Ability to train, coach, and develop associates   Ability to lift up to 50 lbs.

and work in varying temperature environments   Travel requirements: None   Other requirements: Flexible availability including early mornings, evenings, weekends, and holidays; reliable attendance; compliance with company safety policies and Code of Business Conduct   We also provide a variety of benefits including:   Competitive w ages paid weekly   Associate discounts   Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)   Time off (vacation, holidays, sick pay).  For eligibility requirements please visit myACI Benefits   Leaders invested in your training, career growth and development   An inclusive work environment w