Job at a glance
Additional Information: This hotel is owned and operated by an independent franchisee, New Castle Hotels, LLC . The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.
Duties & Functions Essential: Approach all encounters with guests and employees in a friendly, service oriented manner Maintain regular attendance, as required by scheduling which will vary according to the needs of the hotel Maintain high standards of personal appearance and grooming, as defined in the hotel handbook, when working Comply at all times with New Castle standards and regulations to encourage safe and efficient hotel operations Supervise and train all Engineering staff Oversee all projects Coordinate all Engineering staff scheduling Create and adhere to annual budget for the department Develop and implement plans to keep property, equipment, and grounds in an acceptable state of repair Create and implement preventive maintenance program for all hotel equipment Coordinate periodic inspection of all safety systems Ensure that room maintenance requests are handled in a prompt and courteous manner Follow up on all alarms immediately to determine the exact location and cause.
Determine emergency status and report findings to Guest Services. Take immediate action as necessary Design construction and repair projects Ensure engineering staff adheres to Loss Prevention guidelines Keep immediate supervisors fully informed of all challenges or matters requiring his/her attention Qualification Standards Education & Experience: High School diploma required Previous customer service& hotel experience preferred At least 5 years of progressive experience in a related field Previous supervisory experience required At least 5 years practical experience in one or more of the technical trades (HVAC, Refrigeration, Plumbing, Electrical, etc.) Previous experience with budgeting Must have good working knowledge of excel, word and outlook Any license the property may require Tools & Equipment: Computer, projector, copier, fax machine, scanner, other office equipment, telephone 2 Way radios, surveillance TVs Hand and power tools, electrical test equipment, refrigeration equipment, plumbing equipment, welding equipment, audio-visual equipment, pipe cutting equipment, telephone, office equipment, computer/computerized monitoring systems Ability to use Word, Excel and various other software programs Work Environment: Under variable temperature conditions Under variable noise levels Outdoors/Indoors Around chemicals, fumes and or odor hazards Around dust and or mite hazards Physical Requirements: Long hours sometimes required Must be able to move quickly and agilely if a situation requiring quick assistance arises Multi Task Heavy work - Exerting up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects Near Vision - The ability to see details at close range Mental Requirements: Oral and Written Comprehension and Expression - Must be able to convey & understand information and ideas in English Must be able to evaluate and select among alternative courses of action quickly and accurately Must be effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary Must have the ability to assimilate complex information, data, etc.
from multiple sources and consider, adjust, or modify to meet the constraints of the particular need Must be effective at listening to, understandi