Coordinator, B2B Events & Programs, Asia Pacific (1 year contract)

JOB SUMMARY The Coordinator, B2B Events & Programs, Asia Pacific reports to the Director, GSO B2B Events & Programs, Asia Pacific and provides supports on budget tracking/management, travel planning and scheduling (10%), B2B digital marketing & marcom efforts, customer advisory board programs, continent offers (45%) and B2B event management, including, but not limited to registration process, communication plan, alongside with serving as the administrator of our event system platform (45%).

This role supports both APEC and Greater China.       CANDIDATE PROFILE     Education and Experience Preferred •    4-year degree from an accredited university in Business Administration, Marketing, or related  •    Minimum 2 years of relevant professional experience in marketing or related function.

•    Fluent in both written and spoken Mandarin / Traditional & Simplified Chinese and English is mandatory. •    Proficiency in event platforms such as Cvent would be ideal. •    Demonstrated project management skills are essential. •    Attention to detail and well-organizational skills are essential, including ensuring accuracy in campaigns, reviewing materials and managing administrative tasks.

    CORE WORK ACTIVITIES •    Coordinate calendar management, business travel planning and scheduling.  Coordinate meeting invites.   •    Assist in implementing B2B campaigns and related media buy in both Greater China and APEC.  Provide regular performance report for stakeholders’ review in a timely manner.

•    Execute and contribute to the brainstorming of the content plan / calendar across all B2B marketing channels for both Greater China and APEC. •    Manage APAC B2B events calendar and assets library •    Owns the registration and communication plan for B2B APAC events. •    Support the planning of B2B events including site inspection, program design/flow, food and beverage, entertainment, marketing collateral, amenity program and group activities.

•    Ensure all approved branding and brand voice standards are updated in all aspects of the event process. •    Occasional travel within Asia Pacific may be required. Ensuring Exceptional Customer Service •    Demonstrate a high level of customer service, professionalism, and confidentiality in all communications and actions.

•    Provide services that are above and beyond for customer satisfaction and retention. Demonstrating and Applying Discipline/Functional Knowledge •    Use standard software applications such as MS Office, expense reporting system, travel management system, cvent, etc.   •    Act decisively to recover from mistakes.

Know how to develop/propose/initiate solutions and when to involve a leader.   •    Determine the urgency level of conflicting priorities on behalf of the supervisor; prioritize aspects of the work, such as identifying critical items and ascertaining which items are to be delegated to others and/or completed by self. Contributing to Teams •    Navigate the organization to achieve collaboration by leveraging relationships and knowledge.

  •    Identify and cultivate relationships with key colleagues and stakeholders in other parts of the organization.   •    Work effectively in a virtual team-based environment.   Additional Responsibilities/Competencies  •    Express oneself clearly, concisely and effectively through written and verbal communications.

  •    Approach opportunities with a