Director - Cyber Security / Agentic AI - IAM Engineering

Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues.

The Technology organization enables and accelerates the company’s growth strategies, delivering global capabilities and services in support of Amex’s customers and colleagues, while maintaining 24/7 servicing and availability to ensure an uninterrupted, high-quality customer experience. Technology provides the foundation for everything we do in the company while driving differentiation through building and leveraging innovative technology and data insights.

At American Express, our mission is to deliver the world’s best customer experience every day. At the heart of this mission is our Information Security organization, enabling exceptional experiences built on a foundation of trust, service, and security. We leverage advanced technologies and data-driven insights to stay ahead of an evolving threat landscape. We foster a culture of passion, curiosity, and courage—empowering you to innovate, grow, and help shape the future of a Fortune 100 company.

Trust. Service. Security. Director, Cybersecurity IAM Engineering provides leadership and guidance to senior cybersecurity colleagues, leading high-performing teams in the strategic engineering of Identity and Access Management solutions for the enterprise. The Identity & Access Management (IAM) Engineering Leader is responsible for leading the strategy, architecture, delivery, and operation of enterprise IAM platforms and services.

This role oversees a team of engineers responsible for identity governance and access lifecycle management. The leader partners closely with cybersecurity, infrastructure, application development, risk, compliance, and business teams to ensure secure, scalable, and user-friendly access solutions across the organization. Key Responsibilities: Leadership & Team Development Lead, mentor, and develop a high-performing team of IAM engineers and technical specialists.

Establish clear goals, performance expectations, and career development plans. Foster a culture of accountability, innovation, operational excellence, and continuous learning. Recruit, retain, and develop top IAM engineering talent.   IAM Strategy & Architecture Define and execute the enterprise IAM roadmap aligned with business and security objectives with a specific focus on transforming IAM controls and processes using Agentic AI.

Drive modernization initiatives including Zero Trust, adaptive access controls, and cloud identity services. Establish IAM reference architectures and engineering best practices. Evaluate emerging technologies and industry trends to improve security posture and user experience.   Engineering & Delivery Oversee design, implementation, and support of IAM platforms, specifically Identity Governance and Administration (IGA), Directory Services (Active Directory, Entra ID, LDAP), and API and agentic Identity management.

Ensure solutions are scalable, resilient, secure, and compliant and leverage Agentic AI Technology Drive automation and Infrastructure-as-Code practices to improve efficiency and reduce risk.   Security & Risk Management Partner with Cybersecurity teams to implement strong identity controls and access governance. Ensure compliance with regulatory requirements and internal security policies.

Lead remediation efforts related to identity-related audit findings and security risks. Support incident response and investigations involving authentication or access control issues.   Stakeholder Engagement Collaborate with executive leadership, security teams, ap