Job at a glance
About the Role As a Sales Associate you p rovide customers with a unique shopping experience by offering excellent customer service . Utilize effective selling techniques and provide in-depth product knowledge in a fast-paced, specialty retail environment . You’re excited about this opportunity because you will... Provide sincere, friendly and energetic customer service by exemplifying World-Class service standards Achieve established sales and contest goals Maintain knowledge of current sales and promotions Assist customers with special services including: gift wrap, gift registry, locating merchandise, catalog orders, special orders, back orders, charge sends, courier deliveries, and furniture orders Utilize effective selling techniques to build multiple sales and increase productivity Demonstrate comprehensive product knowledge, including features and benefits Efficiently and accurately perform register transactions i.e.
sales, returns, and exchanges Assist in implementation and maintenance of visual merchandise presentation, signage and lighting Uphold store maintenance and cleanliness standards straighten, clean and help maintain stockroom as needed Process, ticket, and restock merchandise as needed Perform other duties as assigned by management Comply with all Company policies and procedures Why you will love working at Williams-Sonoma, Inc.
We’re a successful, fast-growing company with an entrepreneurial vibe A technologically and data-driven business Competitive salaries and comprehensive health benefits We’re at the forefront of tech and retail, redefining technology for the next generation We’re passionate about our internal and external clients and live/breathe the client experience We get to be creative daily A smart, experienced leadership team that wants to do it right and is open to new ideas We believe in autonomy and reward taking initiative We have fun!
We’re excited about you because ... Love to sell, can articulate a proven ability to exceed selling goals & most importantly can close a sale Succeed in a team environment, while able to work independently & manage your own time Thrive in an entrepreneurial environment & are constantly looking for ways to think outside-the-box Know what questions to ask your customers in order to understand their personal cooking style & needs Enjoy discovering the customer’s style, lifestyle & story to connect them to the right products Proven ability to prioritize and handle multiple tasks simultaneously Most successful when provided with clearly defined daily sales goals & metrics Physical Requirements: Ability to be mobile on the sales floor for extended periods of time. Ability to operate POS system.
Ability to lift and mobilize medium to large items, (up to 75 lbs.) while utilizing appropriate equipment and safety techniques 1-2 years customer service experience and retail sales experience (specialty retail preferred, but not required) High school diploma or equivalent preferred Full time associates are expected to have open availability to meet the needs of the business Part-Time Flex associates must be available to work a minimum of two regularly scheduled shifts on the weekend** (Friday, Saturday and/or Sunday) and two during the week (Monday to Thursday).
For an associate to be scheduled 20 hours or more weekly, greater availability (beyond the minimum required above) that meets the needs of the business will be required. **Weekend availability cannot fall on the same day; an associate must be available on two separate days (Friday and Saturday, Friday and Sunday or Saturday and Sunday). Benefits Just for You Depend