Job at a glance
Process Description: Team of specialized examiners is responsible to review documents received from various entities such as insured, agents/Brokers, Underwriters/ Underwriting Assistants and accurately setup Submission intake and clearance, verify and update Policy / Policy information within client application as per guidelines/Instructions • Skills/ Roles & Responsibilities Ensure that the process transactions are processed as per Desktop procedures Ensure that the assigned targets are met in accordance with SLA and Internal standards Ensure that the quality of transaction follows predefined parameters as defined by SoPs Ensure adherence to established attendance schedules Managing calendars and e-mails Ensure compliance with internal policies and procedures, external regulations and information security standards.
Strong Communication Skills (Verbal and Written) Good level of knowledge of Insurance Policy Servicing. Good knowledge of complete MS Office suite (MS Word, MS Excel, Outlook) Good decision making/analytical skill Ability to prioritize & multi-task and exhibits meticulous attention to detail Review and process audits for New Business, Renewals and Endorsements requests per guidelines Dealing with underwriters, brokers, customers and answering any query they might have related to the Policy Should be able to work on strict deadlines to manage client expectation Review first pass accuracy of process worked for quality assurance Bachelor Degree , PnC Insurance Domain knowledge