Practice Manager, CVH

About Oregon Humane Founded in 1868, Oregon Humane is the Northwest's oldest and largest animal welfare organization with one of the highest adoption rates in the nation. We are working toward our vision of a world where all animals are treated with compassion, kindness, and respect. With campuses in Portland and Salem, Oregon Humane is an Oregon-based nonprofit that relies on donor support for its adoption, education, medical and humane law enforcement programs.

Visit oregonhumane.org to learn more about how we’re creating an ecosystem where all of us – animals and humans – feel safe, valued and part of something bigger. The Team This position is part of the Medical Services team within the Community Veterinary Hospital .  The Position This role ensures the Community Veterinary Hospital (CVH) runs smoothly by balancing day-to-day operations with financial oversight.

They review invoices, track revenue and expenses, and use data to spot trends and improve performance. The position also supports reporting, is responsible for accurate systems and processes, and  implements policies and pricing updates. The Practice Manager collaborates with other CVH leaders, leading the process of developing and implementing standard operating procedures. In addition, they oversee client financial programs, ensure compliance, and lead and supports staff to create an efficient, positive, and mission-driven workplace.

Eligible Benefits We are committed to creating a better future for pets, and we work hard to achieve our goals while offering a rewarding workplace including competitive benefit packages to our employees.    Medical/Dental/Vision Paid Time Off + Sick Time + Holidays 401(k) with employer match Professional Development Opportunities One free Oregon Humane adoption / year Perks & Discounts   Essential Responsibilities PERSONAL LEADERSHIP Consistently strives to exceed expectations; demonstrates flexibility, resilience, and the ability to maintain positive relationships and composure, even under difficult circumstances.

Maintains high ethical standards, including exhibiting behaviors and actions that embrace and align to our organization and customer service values, while treating all people with respect and dignity. Demonstrates an awareness of your individual personal strengths and development needs, modeling non-defensive behavior and openness to feedback; builds a culture of feedback and learning.   TEAM LEADERSHIP & MANAGEMENT  Manage, support, and provide coaching feedback to team members, and create and sustain a work environment of mutual respect where team members strive to achieve excellence within their own team and embrace their role and responsibilities in advancing shared goals and priorities.

  Manage day-to-day implementation and support for key activities including coordination with other teams implementing complementary activities.   Role model inclusive leadership, creating an environment where diverse viewpoints are welcomed and actively engaged   LEARNING Contributes to regular dialogue and accountability with the leadership team and across the organization to review progress and course correct if necessary.

Utilizes data and insights to identify, understand and articulate the key inputs and metrics that tell the story of the organization/team strategy and its progress. Builds appropriate feedback loops to measure if we are meeting key milestones and if the impact planned is being felt across the organization.   INFLUENCE & REPRESENTATION Communicate effectively to executive and other stakeholder groups to ensure they are informed and able to actively engage.

Liaise with and maintain productive relationships with all stakeholders, including other departments, and donors; build mutually rewarding professional relationships inside Oregon Humane at all levels. Leverage our best practices externally and grow Oregon Humane&rsqu