ASSOCIATE MEDICAL DIRECTOR

Description BASIC FUNCTION: Responsible for providing comprehensive primary care services for patients who receive health care at Family Care Health Centers. All employees of FCHC must ensure service standards are delivered, including: FCHC Core Demonstrates a commitment to FCHC mission and vision. Demonstrates a positive attitude towards patients, employees, role, and the health center. Demonstrates FCHC core values (accountability, courtesy, excellence, flexibility, integrity, respect).

Customer Service and Professionalism Smiles and makes appropriate contact, greets individuals upon entry into building and space. Is customer service oriented to both internal (colleagues) and external (patients, clients, vendors, etc.) customers. Treats patients, customers and colleagues with dignity and respect. Provides timely response to requests, tasks, and inquiries. Demonstrates good service turnaround.

Demonstrates good communication skills and communicates in a tactful manner. Exhibits conflict resolution skills in order to foster effective working relationships and embraces a team approach. Adheres to FCHC’s dress code policies. Employee appearance and grooming appropriate. Show(s) Consistently shows commitment to position and team performance (i.e., attendance and punctuality). Consideration and acceptance of cultural differences of others; works well with individuals of diversebackgrounds, supporting a culture of justice, equity, diversity, and inclusion.

Participates in training and professional development and completes required trainings in a timely manner. Safety Adheres to and promotes a culture of safety and cleanliness. Adheres to HIPPA/Confidentiality standards. Respectful of FCHC property, properly and safely uses Health Center Equipment. II. INTRADEPARTMENTAL RELATIONSHIPS: Department Officer: Chief Medical Officer Reports to: Chief Medical Officer Supervises: Shares supervision of providers at a specific site with Chief Medical Officer.

Medical consultation to Nurse Practitioners and Physician Assistants of same specialty, ie. Pediatrician to PNP, Family Physician to PNP and OB/GYN Practitioners. JOB DESCRIPTION DEPARTMENT: MEDICAL SERVICES JOB TITLE: ASSOCIATE MEDICAL DIRECTOR/PRIMARY CARE PHYSICIAN: INTERAL MEDICINE, FAMILY PRACTICE, OB/GYN, PODIATRY, PEDIATRICIAN, AND GENERAL PRACTICE ASSOCIATE MEDICAL DIRECTOR/PRIMARY CARE PHYSICIAN III.

PRIMARY RESPONSIBILITIES: Recruits, interviews, and recommends hiring of providers employed at a respective site to Chief Medical Officer. Reviews and coordinates Continuing Medical Education (CME), annual leave, personal leave and unpaid leave. Makes recommendations to Chief Executive Officer for leave requiring Chief Executive Officer approval. Coordinates clinical scheduling; shares development of on-call schedule and hospital rounding with Chief Medical Officer.

Directs disciplinary action, conflict resolution, and incident reporting involving providers. All incident reports must go to the Chief Medical Officer for signature prior to being forwarded to the Chief Executive Officer and CQI Committee. Monitors and remedies provider productivity and patient satisfaction issues. Provides orientation for new providers in conjunction with Chief Medical Officer and Human Resource Director.

Makes recommendations to Chief Medical Officer and Chief Executive Officer regarding provider contract renewals and terms of renewals, as well as performs performance reviews of team. Ensures agency productivity, financial and patient satisfaction goals are attained. Coordinates, facilitates and/or attends Department Head/Team Leader, provider, and site meetings.. Attends Board of Directors meetings at invitation of Chief Executive Officer.

Monitors providers’ clinical staffing to ensure adequate access for all patients during all hours of operation; works in a tandem with Operations Supervisor(s) and Chief Operations Officer to ensure unified agency effort in providing adequate access to services. S