Banquet Manager

Description We’re looking for an experienced and hospitality-driven Banquet Manager to lead the day-to-day operations of our Banquet Department and create exceptional experiences for our guests. This is an exciting opportunity for a hands-on leader who enjoys building strong teams, developing talent, and bringing events to life while ensuring every detail reflects our standard of excellence. The ideal candidate combines a passion for hospitality with strong leadership, communication, organization, and business skills.

You’ll play an important role in planning and executing events, supporting and developing your team, managing departmental operations and expenses, and building lasting relationships with guests and colleagues. If you’re a positive, proactive leader who thrives in a fast-paced environment, takes pride in delivering personalized guest service, and is motivated to grow a successful banquet operation, we’d love to hear from you!

Job Responsibilities include but not limited to: Lead the day-to-day operations of the Banquet Department, including scheduling, team member relations, payroll, inventory, linen control, vendor coordination, and the overall guest experience. Partner with Sales & Marketing and Culinary to review upcoming events and ensure staffing, room setups, equipment, linens, and other event needs are planned and ready for successful execution.

Recruit, interview, hire, onboard, and develop a talented and motivated banquet team. Create and maintain an effective training program that equips team members with the knowledge, skills, and service standards needed to succeed. Lead, coach, and support banquet team members and Captains, providing clear direction, feedback, and follow-through. Organize and lead events from preparation through breakdown, ensuring the team is prepared and every detail is executed to our standards.

Oversee room setups, event turns, breakdowns, food and beverage service, and bar operations while ensuring proper handling and storage of equipment. Build positive relationships with guests, team members, vendors, and other departments through clear, responsive, and professional communication. Monitor guest satisfaction and respond to feedback, concerns, and challenges with thoughtful solutions and appropriate follow-through.

Manage daily labor and expenses with a strong understanding of the department’s P&L, budget, and overall business goals. Identify opportunities to improve departmental processes and work closely with the Assistant Director of Food & Beverage to implement solutions that enhance both the guest experience and operational performance. Maintain a positive, professional, and team-oriented environment while consistently modeling the company’s standards and values.

Ensure compliance with company policies and all applicable health, safety, and sanitation requirements. Compensation & Benefits: Pay Range (Salaried): $75,000 – $80,000 per year Vacation & Holiday pay 401(k) Matching Health benefits including medical, dental, vision, life insurance, and EAP Aflac Supplemental Team Member Discount GROW WITH US Rooted from the elegant merger of the culinary and hospitality worlds, Appellation is much more than a typical hotel company.

Inspired by its name, this new hotel brand brings together the best of local elements in a new way: a hotel collection powered by people, connected by food, and defined by place - All designed to celebrate its destinations’ culture, community, and craftsmanship. Developed by visionary co-founders Charlie Palmer, one of America’s best-known, award-winning chefs and pioneer in the American hotel-restaurant model, and Christopher Hunsberger, a 30-year veteran of Four Seasons Hotels and Resorts and its former president of North Americas.

Appellation Lodi – Wine & Roses Resort and Spa offers the perfect setting for romantic getaways, special occasions, business events, and more. As San Joaquin’s leader in hospitality and culinary excellence, we provide a st