Courtesy Vehicle Coordinator

Description Ontario, CA | Toyota | Courtesy vehicle | Loaner coordinator | Rental program | Part-time | Morning shift | Inland Empire | Southern California | Veterans encouraged to apply | $20/hr IS THIS YOU? • You're organized, calm under pressure, and thrive in a fast-moving morning environment -- you can process guests quickly and accurately without making anyone feel rushed • You have a valid driver's license and a clean driving record, and you're comfortable moving vehicles carefully and efficiently in a busy dealership environment • You're looking for a consistent part-time role with early morning hours and a strong Saturday where your reliability directly improves the guest experience at one of the Inland Empire's highest-volume Toyota stores WHO WE ARE Swickard Auto Group is a hospitality company that happens to sell and service cars.

We believe the best guest experiences start with the best employee experiences. That's why we've grown to 40+ rooftops across the West Coast, Alaska, and Hawaii while maintaining a culture built on one simple idea: do right by people, every time. Crown Toyota services 200-300 vehicles every day. With that volume comes a high-demand loaner and rental program that is central to the guest experience -- and to our CSI scores.

The Courtesy Vehicle Coordinator is a critical part-time role that ensures guests are placed in a loaner vehicle quickly and professionally, covering the morning rush, lunch coverage, and days off so the program never falls behind. WHAT YOU'LL DO • Process loaner and courtesy vehicle check-outs and check-ins efficiently during the morning rush -- ensuring guests are placed in vehicles quickly, accurately, and with a professional first impression • Complete all rental and loaner agreements accurately -- verifying driver information, documenting vehicle condition, and ensuring all paperwork is complete before the guest drives off • Coordinate loaner vehicle availability -- tracking fleet status, return times, and availability to minimize guest wait times • Stage, inspect, and prepare courtesy vehicles for outgoing guests -- ensuring each vehicle is clean, fueled, and ready • Provide coverage during lunch periods and days off for the primary coordinator -- maintaining continuity so the program runs without gaps • Communicate proactively with service advisors on loaner availability and guest priority • Represent Crown Toyota's hospitality standard in every guest interaction -- the loaner experience is often a guest's first impression of how we treat people when something goes wrong with their vehicle WHAT WE'RE LOOKING FOR • Valid driver's license with a clean driving record -- required • Organized and accurate under the pace of a high-volume morning rush -- able to process multiple guests efficiently without sacrificing accuracy or professionalism • Clear, calm communicator -- guests dropping off their vehicle for service are often stressed, and the loaner experience sets the tone for their entire service visit • Reliable and punctual -- the 6:30 AM start time is critical and the team depends on you being there • Prior rental car, loaner coordination, or guest-facing hospitality experience a plus -- not required • Comfortable with basic computer systems and paperwork -- loaner agreements need to be completed accurately every time WHAT WE OFFER • $20/hr • A consistent part-time schedule -- Mon-Fri 6:30 AM to 11:00 AM and Saturday 6:30 AM to 4:00 PM • A role with direct, visible impact -- your work reduces guest wait times and improves CSI scores at one of the Inland Empire's highest-volume Toyota stores • Employee vehicle purchase and service discounts • A team environment where your reliability is genuinely valued and noticed WHY CROWN TOYOTA • 200-300 vehicles a day means the loaner program is one of the busiest and most guest-visible operations in the store -- the Courtesy Vehicle Coordinator who runs it well makes a real and measurable difference in how guests experienc