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Database Administrator Development & Membership

Dallas, TX, USA

Job at a glance

Dallas, TX, USA
Location
Hybrid
Work arrangement

Description Database Administrator, Development & Membership Department: Development Reports To: Chief Development Officer Classification: Full-Time, Exempt Location: Dallas, Texas preferred; hybrid or remote work options may be considered based on candidate experience, qualifications, and organizational needs. Position Summary The Database Administrator, Development & Membership is responsible for the administration, integrity, optimization, and strategic use of Raiser’s Edge and related constituent data supporting the fundraising and membership programs of the Commemorative Air Force (CAF) and the Henry B.

Tippie National Aviation Education Center (NAEC). Reporting to the Chief Development Officer, the Database Administrator serves as the organization's primary Raiser’s Edge subject matter expert and works collaboratively with the Development and Membership teams to ensure constituent, donor, member, and fundraising information is accurate, consistent, accessible, and structured to support organizational needs.

As CAF continues its transition to Raiser’s Edge NXT, the Database Administrator will play an important role in evaluating and implementing available NXT functionality, supporting staff adoption, and helping the organization take advantage of new capabilities as they become available. The position is expected to maintain current knowledge of the evolving Raiser’s Edge NXT environment and Blackbaud best practices while ensuring continuity and integrity of existing Raiser’s Edge processes.

The position is responsible for database administration, data governance and standards, constituent record management, reporting and analytics, imports and exports, integrations, user support, and data quality. The Database Administrator will help establish a unified constituent data structure that recognizes the multiple ways individuals engage with CAF, including as members, donors, volunteers, event participants, prospects, and other organizational constituents.

The successful candidate will combine strong Raiser’s Edge knowledge with technical, analytical, and problem-solving skills and an understanding of fundraising and membership operations. The individual will be expected to help Development and Membership use data and technology more effectively to strengthen constituent relationships and improve organizational decision-making. Essential Duties and Responsibilities Raiser’s Edge Administration & NXT Transition Serve as the organization's primary administrator and subject matter expert for Raiser’s Edge.

Support CAF's continued transition and adoption of Raiser’s Edge NXT. Maintain current knowledge of Raiser’s Edge NXT functionality, enhancements, changes, and recommended practices as the platform continues to evolve. Evaluate available and newly released NXT capabilities and recommend opportunities to improve Development and Membership processes. Identify existing Raiser’s Edge processes that can appropriately transition to NXT functionality as capabilities become available.

Coordinate testing and implementation of new NXT functionality before broader staff adoption. Work with Development and Membership leadership to establish priorities for NXT implementation and adoption. Develop appropriate procedures and workflows as functionality transitions between existing Raiser’s Edge tools and NXT. Monitor the impact of system changes on existing reports, queries, integrations, imports, exports, and business processes.

Serve as the primary liaison with Blackbaud and other database-related vendors regarding system functionality and technical support. Communicate relevant Raiser’s Edge and NXT changes to users and organizational leadership. Provide recommendations regarding system configuration and functionality based on organizational needs and industry best practices. Data Governance & Integrity Maintain the overall integrity, accuracy, consistency, and usability of constituent data.

Develop and maintain organization-wide database

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