HR Operations Manager

Description Why M2 Ingredients? At M2 Ingredients, we’re on a mission to harness the amazing power of mushrooms for healthier lives. From cultivation and manufacturing to science and innovation, we bring our expertise together to create high-quality functional mushroom ingredients and products. Our people are at the heart of how we deliver on that mission. We look for individuals who take pride in their work, value different perspectives, and hold themselves accountable for delivering results.

If you’re looking for an opportunity to contribute, grow, and make an impact, we’d love to have you join us. Our Culture is Grounded in Three Core Values Honor Your Commitments We do what we say we will do. We take accountability for our actions, follow clear processes, and treat others with compassion and respect. Seek to Understand We listen before we act. We lead with honesty and transparency, recognize the contributions of others, and approach every interaction with respect and humility.

Sweat the Details We believe the details matter. We follow disciplined processes, take pride in our work, and deliver with consistency. The Opportunity We're looking for an experienced HR Operations Manager to help drive the day-to-day execution of our people operations at M2 Ingredients. Working closely with the Senior Director of HR, you'll be a hands-on HR partner to employees and managers across the organization while owning and supporting key HR programs including payroll, HRIS, benefits, leaves of absence, workers' compensation, employee relations, performance management, recruiting, and employment compliance.

This isn't a role where you'll be removed from the day-to-day. You'll be close to the business and our employees solving problems, answering questions, supporting managers, keeping HR processes running accurately, and identifying ways we can operate better. We're looking for someone with strong HR fundamentals and sound judgment who can independently manage routine HR matters while recognizing when a situation requires additional partnership or escalation.

What You'll Do HR Operations, Payroll & HRIS Administer payroll, including employee changes, timekeeping, PTO, payroll inputs, audits, reconciliations, corrections, and employee inquiries. Maintain HRIS data, employee transactions, workflows, reporting, and system accuracy. Conduct routine audits of payroll, HRIS, employee records, and HR processes to identify and resolve discrepancies. Maintain accurate employee records and documentation throughout the employee lifecycle.

Troubleshoot payroll, HRIS, and timekeeping issues and coordinate with vendors as needed. Benefits, Leaves & Workers' Compensation Administer employee benefit programs, including eligibility, enrollments, qualifying life events, reconciliations, COBRA coordination, and annual open enrollment. Resolve routine employee benefit questions and administrative issues and coordinate with benefit vendors as needed.

Administer leaves of absence, including required documentation, notices, tracking, benefit coordination, and return-to-work activities. Support workplace accommodation processes in partnership with the Senior Director of HR. Manage day-to-day workers' compensation claims, including claim reporting, documentation, carrier communication, work restrictions, and return-to-work coordination. Escalate complex, sensitive, or high-risk benefit, leave, accommodation, or workers' compensation matters as appropriate.

Employee Relations & Performance Management Provide day-to-day HR guidance to employees and managers regarding Company policies, attendance, performance, conduct, and workplace matters. Support routine employee relations matters, corrective actions, and performance documentation. Conduct fact-finding and routine employee relations investigations, escalating complex, sensitive, or high-risk matters to the Senior Director of HR.

Administer performance management processes, including timelines, documentation, manage