IT Specialist

Description Boise Centre is looking for an IT Specialist to join the team and help keep our technology, systems, and network running smoothly and securely! The IT Specialist helps plan, secure, administer, and improve the technology systems that support Boise Centre’s business and event operations. Reporting to the IT Manager, this position supports cybersecurity, network infrastructure, systems administration, assigned IT projects, technology planning, vendor coordination, and ongoing system reliability.

The IT Specialist also serves as a senior technical resource for complex hardware, software, and network issues, helping identify root cause and direct corrective action while minimizing disruption to operations. This is a fully onsite position based at Boise Centre in downtown Boise, Idaho. SALARY RANGE: $63,398.40 - $79,248.00 , depending on experience BENEFITS: Group Medical, Dental, Vision and Life Insurance Benefits 401(a) Retirement Savings Plan 457 Deferred Compensation Plan Flexible Spending Account Parking (based on availability) Employee Assistance Program Generous PTO plan Ten paid Holidays WHY WORK AT BOISE CENTRE?

Recognized as a 2025 Top Workplace of the Treasure Valley with a positive, supportive workplace culture Well-maintained facility with top-notch equipment Opportunities to learn, grow, and advance within Boise Centre Occasional free meals during shifts Supportive Employee Assistance Program Free local bus pass for all employees Fun, professional team atmosphere with our WOWgistics Culture! Learn more about our team here: https://www.youtube.com/watch?v=-4XDD4p9pJo WHAT YOU’LL BE DOING Design, configure, administer, and maintain Boise Centre’s network infrastructure, servers, and business systems to support reliable and secure operations.

Develop and implement cybersecurity policies, access management standards, system hardening measures, and IT security best practices. Serve as a senior technical resource for complex hardware, software, network, system, and user access issues. Administer user accounts, access permissions, system configurations, and security protocols across departments. Analyze technology needs and recommend hardware, software, systems, and other technology solutions that support business and event operations.

Plan and lead IT projects, system integrations, technology improvements, and related implementations. Develop IT standards, technical documentation, training, and guidance to help employees effectively and securely use Boise Centre technology. Oversee maintenance, updates, and backups for servers, databases, storage solutions, and PBX/VoIP systems. Oversee internet service delivery and digital signage systems for events and daily operations.

Evaluate vendors, service providers, and contractors and coordinate cost-effective hardware, software, and service implementations. Participate in professional development and company and department training. Perform a variety of related tasks and duties as assigned. Requirements Education & Experience Five (5) years of progressively responsible experience supporting and maintaining enterprise IT infrastructure with large organizations or in a large-volume, venue facility.

Relevant industry certifications or degrees in information technology, cybersecurity, networking, systems administration, cloud technologies, or related disciplines, preferred. Skills & Abilities Advanced technical knowledge and troubleshooting skills across Microsoft 365, Windows-based systems, network infrastructure, cloud services, enterprise applications, mobile device management, and related IT technologies.

Knowledge of cybersecurity, access management, system administration, backup and recovery, and IT controls necessary to maintain secure and reliable technology systems. Ability to evaluate organizational technology needs, analyze technical and business requirements, and recommend appropriate hardware, software, infrastructure, vendors, and service solutions. Ability