Parts Manager

Description Santa Monica, CA | Subaru | Trusted brand | Parts management | Fixed ops | Wholesale | Inventory | DMS | Southern California | Los Angeles | Veterans encouraged to apply | $70,000 - $90,000/yr IS THIS YOU? • You're an experienced parts manager who runs a tight department -- fill rates, inventory accuracy, obsolescence, and gross are metrics you own and understand deeply • You build strong relationships with wholesale accounts, your internal service team, and your parts advisors -- your department functions because of how you lead it, not despite it • You're ready to bring that expertise to a well-established Southern California Subaru store with a loyal, passionate owner base and a parts operation that supports a busy service department WHO WE ARE Swickard Auto Group is a hospitality company that happens to sell and service cars.

We believe the best guest experiences start with the best employee experiences. That's why we've grown to 40+ rooftops across the West Coast, Alaska, and Hawaii while maintaining a culture built on one simple idea: do right by people, every time. Subaru of Santa Monica serves one of Southern California's most loyal and values-driven ownership communities. Subaru guests are engaged, brand-passionate, and return for service at a high rate -- which means the parts department here is an active, meaningful part of the store's fixed ops performance.

The Parts Manager leads that operation and has a direct impact on service throughput, wholesale revenue, and the guest experience. WHAT YOU'LL DO • Lead and develop the parts department team -- setting performance standards, coaching parts advisors, and building a culture of accuracy, efficiency, and genuine service • Manage parts inventory to strong fill rates, healthy turn, and low obsolescence -- balancing stock levels to support service throughput without carrying unnecessary aging inventory • Drive wholesale parts revenue -- developing and maintaining relationships with independent shops, body shops, and wholesale accounts in the Santa Monica and greater LA market • Partner with the service department to ensure parts availability supports technician productivity and keeps repair workflows moving without delays • Oversee shipping, receiving, and parts returns -- ensuring all inbound and outbound inventory is processed accurately and on time • Monitor department performance metrics -- gross profit, fill rate, inventory accuracy, obsolescence, and turn -- and report results to store leadership • Maintain compliance with all Subaru OEM parts programs, warranty parts handling, and manufacturer requirements • Support the recruitment, onboarding, and development of parts department staff WHAT WE'RE LOOKING FOR • 2+ years of parts manager experience at a franchised dealership -- required • Subaru or import brand parts management experience a strong plus -- familiarity with Subaru's parts programs, OEM processes, and the brand's high-retention owner base is a meaningful advantage • Strong wholesale development experience -- able to build and maintain a productive wholesale account base in a competitive Southern California market • Deep proficiency with dealership DMS platforms -- Reynolds & Reynolds, CDK, or equivalent • Solid understanding of inventory management fundamentals -- fill rate, turn, obsolescence control, and gross profit • A people-first leadership approach -- your department performs because of how you develop your team • Clear communicator who works effectively across service, sales, and external wholesale accounts • Valid driver's license with a clean driving record WHAT WE OFFER • $70,000 - $90,000/yr • Medical, dental, and vision insurance • Life insurance and supplemental coverage options • Paid time off and paid holidays • Career growth -- strong parts managers at Swickard grow into fixed ops director and multi-store operations roles • Employee vehicle purchase and service discounts • A well-established Southern California store wit