Program Manager (Social Services/Non-Profit)-Fort Collins
Job at a glance
Description We accept applications on an ongoing basis until the position is filled. OUR PURPOSE Catholic Charities of the Archdiocese of Denver has been serving Northern Colorado since 1927. We serve tens of thousands of people each year in seven ministries: Marisol Services, Early Childhood Education, Shelter Services, Catholic Charities Housing, St. Raphael Counseling, Family, Kinship, and Senior Services; and Parish & Community Engagement.
Our employees are crucial to our success in achieving our mission to extend the healing ministry of Jesus Christ to the poor and those in need. Catholic Charities provides a work environment where self-motivated and mission-driven individuals are recognized and rewarded. Catholic Charities is an Equal Opportunity Employer. We are committed to welcoming applicants and program participants of all faiths; as well as an inclusive and welcoming environment for staff, volunteers, and program participants.
Candidates who bring diversity to our team are encouraged to apply. PURPOSE OF POSITION: Applies appropriate techniques and standards in program development and service delivery. Implements program objectives and performance standards as directed by supervisor/ management Follows budget as set by manager. Provides input into process. Maintains accurate and timely program statistical data to meet reporting requirements.
Enters data and generates reports. Identifies support needs and works with community providers to coordinate support and the acquisition of services, supplies, and funds. Assists with special community outreach/projects. Completes necessary administrative duties (paperwork, etc.) timely and accurately. Provides back-up to staff in the direct services to clients. Promotes and markets the services to the community.
Carries out supervisory responsibilities in accordance with Agency’s values and policies, and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Reflects Catholic Charities’ commitment to treating all persons with dignity and respect.
Uses creativity and innovation in program development and service delivery. Maintains confidentiality of client and agency information. Requirements Show genuine care and love for people-even on their hardest days Ability to stay calm and kind when others are upset Ability to hold boundaries without taking things personally Thrive in a fast-paced, sometimes chaotic environment Consider yourself a true team player Have a good sense of humor, strong resilience in the face of challenges, and a compassionate ear.
Experience working with people in crisis Ability to remain calm and respond appropriately in stressful and/or emergencies Ability to effectively communicate verbally and in writing Basic knowledge of word processing and typing ability to enter resident information Understanding of the service population’s cultural and socioeconomic characteristics and the methods best suited to meet their needs. Ability to interact effectively as a team member and independently with Agency staff and with a diverse client base EDUCATION and/or EXPERIENCE Bachelor's degree (BA/BS) from an accredited four-year college or university; and two to four years related experience and/or training; or equivalent combination of education and experience.
COMPENSATION & BENEFITS: Salary: $60,000 per year. Training: We provide a robust training curriculum that will support our employees throughout their career. Training provided within the first year of employment includes: De-escalation & Safety; Mental Health First Aid; Substance Abuse & Mental Health; Human Trafficking; Trauma-Informed Care; and many more. Benefits: In addition to being part of a higher purpose while working in a challenging yet rewarding environment, eligible Catholic Charities employees receive a generous benef