REGISTERED NURSE
Job at a glance
Description Locations: Dutchtown, Carondelet, and Forest Park (multiple openings available) I. BASIC FUNCTION: Position is responsible for providing comprehensive nursing services to clients and their families including assessment and education in coordination with team-based care. Performs care management of patients with complex conditions within the primary care and family practice setting. All employees of FCHC must ensure service standards are delivered, including: FCHC Core Demonstrates a commitment to FCHC mission and vision.
Demonstrates a positive attitude towards patients, employees, role, and the health center. Demonstrates FCHC core values (accountability, courtesy, excellence, flexibility, integrity, respect). Customer Service and Professionalism Smiles and makes appropriate contact, greets individuals upon entry into building and space. Is customer service oriented to both internal (colleagues) and external (patients, clients, vendors, etc.) customers.
Treats patients, customers and colleagues with dignity and respect. Provides timely response to requests, tasks, and inquiries. Demonstrates good service turnaround. Demonstrates good communication skills and communicates in a tactful manner. Exhibits conflict resolution skills in order to foster effective working relationships and embraces a team approach. Adheres to FCHC’s dress code policies. Employee appearance and grooming appropriate.
Show(s) Consistently shows commitment to position and team performance (i.e., attendance and punctuality). Consideration and acceptance of cultural differences of others; works well with individuals of diverse backgrounds, supporting a culture of justice, equity, diversity, and inclusion. Participates in training and professional development and completes required trainings in a timely manner. Safety Adheres to and promotes a culture of safety and cleanliness.
Adheres to HIPPA/Confidentiality standards. Respectful of FCHC property, properly and safely uses Health Center Equipment. II. INTRADEPARTMENTAL RELATIONSHIPS: Department Officer: Chief Operations Officer Reports to: Nursing Director Supervises: None JOB DESCRIPTION DEPARTMENT: HEALTH OPERATIONS JOB TITLE: REGISTERED NURSE ~ RN REGISTERED NURSE - RN III. PRIMARY RESPONSIBILITIES : A. Participates as an integral part of a multi-disciplinary team for the comprehensive health care of clients and their families.
Provides triage assessment, consultation, and referral for FCHC clients contacting FCHC through the telephone, patient portal and directly in clinic. Consults with medical provider as needed regarding client status to determine the need for care and/or level of care. Schedules same day appointments in conjunction with provider. Provides appropriate education and home care advice. Obtains information for clients requesting test results and medication refills.
Documents assessment, patient education, nursing interventions, and encounter notes in the EMR. Sends refill requests to appropriate provider and completes prior authorization if needed by insurance. Performs routine direct patient care such as administering injections, dressing changes, vital sign assessment and other requested and necessary RN duties. Develops individualized care plan setting mutual health goals with patient/family for patients with acute conditions, complex conditions and co-occurring chronic illnesses.
Provides education about disease processes and management (e.g. diabetes, asthma, and COPD). Emphasizing disease prevention and health promotion and addressing the specific needs of the client. Consults with members of multidisciplinary care team (Community Health, Nutrition, Behavioral Health, Pharmacy, etc.) about identified health conditions and the tailored interventions necessary to address barriers and challenges to achieving individual health care goals.
Coordinates care using a care management approach, including risk assessment, coordination and referral, follow-up and tracking, crisis