Assistant Manager, Security and Safety

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location: Four Seasons Tented Camp Golden Triangle, nestled near the convergence of the Ruak and Mekong Rivers, offers a unique vantage point overlooking Thailand, Burma, and Laos. This luxurious escape, reached by a boat journey down the Ruak River, is enveloped in a thick bamboo forest, combining the thrill of a jungle adventure with the comfort of the Four Seasons brand. The camp boasts 15 uniquely decorated tents and an Explorer’s Lodge, all reminiscent of 19th-century expeditions with handcrafted furnishings and modern amenities.

Dine in style at Nong Yao, offering diverse cuisines, or enjoy a drink while watching the sunset at Burma Bar. From rejuvenating spa experiences amidst the bamboo forests to sightseeing trips exploring the rich history of the Golden Triangle, this camp promises a blend of nature, luxury, and cultural immersion. About the role Four Seasons Tented Camp Golden Triangle is seeking a talented Assistant Manager, Security and Safety to join our team.

The Assistant Manager, Security and Safety is responsible for overseeing daily security, safety, fire life safety, and emergency response operations to protect guests, employees, visitors, assets, and property. The role leads the Security Department, Ranger team, and third-party security service providers while ensuring compliance with applicable health, safety, fire, and security regulations. The position supports the Director of Security in developing, implementing, and reviewing preventive security programs, emergency procedures, the Hotel Emergency Response Plan, Crisis Management Plan, and Business Continuity Plan.

The role also acts as the designated Incident Commander or Emergency Coordinator during major emergencies and coordinates with local authorities, emergency services, government agencies, and relevant external stakeholders. What you will do Oversee the daily operations of the Security Department, Ranger team (third-party security service provider). Ensure the safety and security of guests, employees, visitors, facilities, assets, and property.

Maintain regular security patrols and inspections across guest areas, staff areas, operational areas, and other designated locations. Monitor and maintain security and emergency systems, including CCTV, access control, fire alarm systems, emergency lighting, radios, satellite phones, and other communication equipment, in close coordination with the Chief Engineer to ensure that all fire life safety systems are properly inspected, tested, maintained, and operational at all times.

Respond promptly to security incidents, disturbances, criminal activities, threats, accidents, medical emergencies, fires, and other emergency situations. Act as the Incident Commander or Emergency Coordinator during major incidents and ensure timely escalation to the Director of Security and management. Develop, implement, maintain, and regularly review the Hotel Emergency Response Plan, Crisis Management Plan, Business Continuity Plan, fire life safety procedures, and prev