Field Service Engineer

Field Service Engineer Our client is currently hiring for a Field Service Engineer . This is a 100% remote position that requires approximately 50% travel throughout the United States and occasional travel to Canada. The ideal candidate will have hands-on experience with robotics, automation systems, electronics, electrical systems, sensors, vision systems, and basic pneumatics. This role supports advanced automated robotic compounding equipment used in pharmacy and healthcare environments.

Pay - $40.00 - $48.00/hour (Depending on years of experience, technical experience, automation experience, troubleshooting expertise, and relevant industry experience) Location - Remote (Preference for candidates located in the Northeast, East Coast, or Southern United States due to travel requirements) Schedule - Standard Monday-Friday (40 hours per week) Contract Length - 12 Months Responsibilities • Install and verify automated robotic compounding equipment during implementation projects.

• Coordinate closely with project teams to ensure successful equipment deployment and customer satisfaction. • Communicate technical and project-related information with implementation project managers and internal stakeholders. • Provide technical support during the transition from installation to production operations. • Perform preventive maintenance to maximize equipment reliability and minimize downtime.

• Troubleshoot and perform corrective maintenance on hardware and software issues. • Execute equipment upgrades, modifications, and system enhancements. • Investigate complex service cases and identify root causes of technical issues. • Develop and implement corrective and preventive solutions to improve equipment performance. • Maintain detailed service documentation, reports, and maintenance records.

• Collaborate with engineering and support teams to provide field feedback and recommend product improvements. • Deliver exceptional customer support throughout installation, maintenance, and repair activities. • Travel regularly to customer sites across the United States and Canada. Qualification Requirements • Post-secondary technical education in Automation, Robotics, Electronics, Electrical Technology, Mechatronics, or a related field.

• Hands-on experience with robotics and automation systems. • Strong troubleshooting skills involving electronics and electrical systems. • Experience with sensors, vision systems, and basic pneumatic systems. • Ability to diagnose and repair both hardware and software issues. • Strong communication and customer-facing skills. • Proficiency with Microsoft Office and standard business software. • Ability and willingness to travel approximately 50% of the time.

• Strong technical curiosity and motivation to learn new technologies. • Ability to work independently while supporting customers in the field. Preferred Qualifications • Experience supporting healthcare, pharmacy, laboratory, or medical equipment environments. • Additional experience in electronics, mechanics, maintenance, or electromechanical systems. • Knowledge of Spanish. • Experience with automated manufacturing, packaging, or robotic systems.

• Strong organizational and project coordination skills. • Previous Field Service Engineer or Field Service Technician experience. • Experience troubleshooting networked or integrated automation equipment. Employee Value Proposition • Support advanced robotic compounding technology that improves patient safety and product quality within healthcare and pharmacy environments. • Opportunity to work with cutting-edge automation, robotics, sensors, vision systems, and software technologies.

• Fully remote position offering geographic flexibility. • Significant field exposure with a variety of customer sites across North America. • Opportunity to build expertise in a highly specialized automation and healthcare technology market. • Work directly with customers and play a critical role in successful equipment implementat