Job at a glance
OPENTEXT - THE INFORMATION COMPANY OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.
AI-First. Future-Driven. Human-Centered. At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We are hiring talent AI can't replace to help us shape the future of information management. Join us. YOUR IMPACT As a Program Manager (Organizational Change & Digital Adoption), you will drive enterprise-wide adoption and behavior change across Microsoft 365, Microsoft Copilot, AI-enabled work, and digital workplace solutions.
You will help employees embrace new ways of working by combining change management expertise, user-centered design, adoption strategies, and data-driven insights. Working across business, technology, HR, communications, and leadership teams, you will ensure digital transformation initiatives deliver measurable employee and business outcomes. WHAT THE ROLE OFFERS Lead enterprise-wide adoption initiatives for Microsoft 365, Copilot, and digital workplace solutions.
Influence strategic transformation programs as a senior individual contributor with broad organizational impact. Partner with executive leaders, product teams, HR, Communications, Security, and business stakeholders. Shape how employees collaborate, communicate, manage knowledge, and leverage AI in their daily work. Drive employee experience improvements through research, journey mapping, and workflow optimization.
Build and mature scalable adoption frameworks, playbooks, standards, and communities of practice. Use analytics, feedback, and measurement frameworks to demonstrate adoption success and business value. Contribute to digital solution discovery, workflow redesign, and organizational transformation initiatives. Champion responsible AI adoption and help shape the future of AI-enabled work. Gain exposure to enterprise transformation opportunities with a pathway toward strategic transformation and solution leadership roles WHAT YOU NEED TO SUCCEED 6+ years of experience in organizational change management, digital adoption, digital workplace, transformation, employee experience, or related disciplines.
Proven success leading complex enterprise technology and business transformation initiatives. Strong knowledge of Microsoft 365, Teams, SharePoint, OneDrive, Outlook, Viva, Copilot, and AI-enabled workplace solutions. Demonstrated ability to drive measurable behavior change, user adoption, and business outcomes. Exceptional stakeholder management, facilitation, consulting, and influence skills across all organizational levels.
Experience conducting change impact assessments, readiness evaluations, stakeholder analysis, and adoption planning. Strong analytical skills with the ability to interpret adoption metrics, employee feedback, surveys, and business data. Experience designing and delivering change, learning, communications, and manager enablement strategies. Ability to translate technical concepts into meaningful employee experiences, business value, and practical use cases.
Bachelor's degree in a related field or an equivalent combination of education and practical experience; Prosci, CCMP, or related certifications are considered an asset. One Last Thing OpenText is more than just a corporation, it's a global community where trust is foundational, the bar is raised, and outcomes are owned. Join us on our mission to drive positive change through privacy, technology, and collaboration.
At OpenText, we don't just have a culture; we have character. Choose us because you want to be part of a company that embraces innovation and empowers its employees to make a dif