Job at a glance
Client Coordinator Location: Remote Duration: 3-Month Contract-to-Hire Position Overview We are seeking a detail-oriented Client Coordinator to support case processing, eligibility reviews, and medical record management in a fast-paced healthcare environment. This role is responsible for reviewing and entering case information, maintaining accurate documentation, communicating with clients and providers, and ensuring compliance with company and regulatory standards.
This is an excellent opportunity for someone looking to gain experience in healthcare operations and join a growing team. Responsibilities Process cases through CMS and client portals, including entering, reviewing, and verifying eligibility and case information. Prepare, enter, track, and maintain data with a high level of accuracy. Retrieve medical records from external sources and upload them into internal databases.
Review documentation to ensure all required information is complete and accurate. Respond promptly to client emails regarding case status, reports, concerns, and general inquiries. Communicate with providers, physicians, and clinicians to assign cases and update records accordingly. Maintain regular communication with internal teams regarding pending reports and case progress. Ensure compliance with HIPAA, CMS requirements, company policies, and quality standards.
Utilize multiple systems and databases to enter, retrieve, and manage case information. Qualifications Required: 2+ years of patient access, healthcare administration, or related experience. Strong data entry and computer skills. Proficiency with Microsoft Word, Outlook, and Excel. Excellent written communication and professional email etiquette. Strong attention to detail and organizational skills.
Ability to multitask and adapt quickly to changing priorities. Ability to follow instructions and learn new systems quickly. Comfortable working independently and performing repetitive tasks. Preferred: Experience reviewing eligibility. Healthcare industry experience. Salesforce experience. Independent Dispute Resolution (IDR) experience. Experience reviewing contracts, legal documents, or medical records.
Strong critical thinking and analytical skills. Schedule Monday through Friday 8:00 AM - 4:30 PM CST Work Environment Fully remote position Reliable high-speed internet required Private, distraction-free workspace required First day includes virtual training and shadowing Performance is measured on accuracy and productivity Must be dependable, self-motivated, and comfortable working independently Ideal Candidate Detail-oriented with a strong focus on accuracy Comfortable reviewing medical records and documentation Strong communication and problem-solving skills Dependable with a strong work ethic Willing to ask questions and seek clarification when needed Interested in healthcare administration and medical review processes Comfortable working in a role that involves repetitive tasks and high-volume data entry Contract-to-Hire Opportunity This role is expected to convert to a permanent position after the initial 3-month contract period, provided performance and attendance expectations are met.
This is a great opportunity to join a growing team and build a long-term career within the healthcare review industry. Why Apply? Fully remote opportunity Contract-to-hire potential Stable Monday-Friday schedule Join a rapidly growing team Gain valuable healthcare operations and case management experience Opportunity for long-term career growth and advancement within a growing organization Job Type & Location This is a Contract to Hire position based out of St.
Louis, MO. Pay and Benefits The pay range for this position is $15.00 - $15.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility require