Solar Turbine Field Service Tech. | $45

Job Title: Field Service Technician - Power Generation  Job Description This role provides on-site technical support for equipment, focusing on diagnostics, repair, installation, and maintenance. You will use a variety of test equipment, tools, and digital systems to identify and resolve malfunctions, perform routine installations, and ensure equipment operates safely and efficiently. The position requires strong customer service, problem-solving, and documentation skills, along with the ability to work proactively and adapt to diverse service environments.

Responsibilities Use a variety of test equipment to diagnose and identify equipment malfunctions, referring to schematics and manufacturers’ specifications to locate problems accurately. Use hand tools, gauges, and instruments to analyze, repair, or replace faulty parts in accordance with established procedures. Utilize digital tools and systems to support diagnostics, service documentation, and communication.

Check for common causes of equipment trouble, such as dirty or defective components, and take corrective action. Clean and lubricate equipment as needed to ensure safe and efficient operation. Perform routine equipment installations and make appropriate adjustments within normal procedures. Ensure all work complies with safety standards and guidelines while working on generator installations and field service tasks.

Document service activities, findings, repairs, and customer interactions accurately and in a timely manner. Respond to customer requests with a sense of urgency and provide a level of service that customers describe as excellent. Resolve common customer problems and escalate issues according to established problem reporting and escalation practices. Apply a disciplined approach to problem solving, using accepted procedures for problem analysis and resolution.

Identify opportunities to take initiative in addressing service needs and improving processes within the scope of the role. Manage time effectively to handle multiple service calls, installations, and maintenance tasks. Communicate clearly with customers and internal teams regarding issues, solutions, and next steps. Adapt to changing service environments, technologies, and customer requirements while maintaining high-quality work.

Essential Skills Experience using test equipment, schematics, and manufacturers’ specifications to diagnose and identify equipment malfunctions. Proficiency with hand tools, gauges, and instruments for technical repair and replacement of faulty parts. Demonstrated ability in troubleshooting and diagnostics for generator installations and field service work. Working knowledge of safety compliance requirements related to field service and equipment maintenance.

Strong technical repair skills with the ability to perform routine installations and adjustments. Effective communication skills for interacting with customers and internal teams. Solid time management skills to prioritize and complete service tasks efficiently. Problem-solving skills with a basic understanding of disciplined problem-solving approaches and escalation practices. Ability to provide service excellence, meeting or exceeding customer needs and expectations.

Digital proficiency, including the use of digital tools and systems for diagnostics and documentation. Attention to detail and commitment to documentation accuracy. Adaptability to different work environments, tasks, and customer needs. Additional Skills & Qualifications Degree or equivalent experience desired. Experience in generator installation and field service environments. Demonstrated initiative, including the ability to seek out work, take proactive action, and drive tasks to completion.

Ability to describe and apply problem-solving techniques relevant to operational and process issues. Experience documenting customer complaints and service actions in a timely manner. Understanding of how initiative contributes to success in a technical servic