Job at a glance
Operations & Logistics Supervisor 📍 Davie, FL 🕒 Full-Time - Permanent We're looking for an Operations & Logistics Supervisor to take ownership of customer operations, inventory, logistics, and warehouse activities in a fast-paced, collaborative environment. What You'll Do Customer Operations & Order Management Own the entire order process from customer purchase order through shipment and delivery.
Process and manage sales orders, shipping documentation, and customer transactions within the ERP system. Serve as the primary operational contact for customers regarding order status, inventory availability, shipment tracking, and logistics. Monitor open orders, identify risks early, and drive issues through resolution. Partner with Sales, Finance, Service, and other internal teams to ensure a seamless customer experience.
Deliver exceptional customer service while maintaining accuracy and efficiency. ERP Systems & Process Management Maintain accurate operational data, inventory transactions, and order information within the ERP system. Ensure inventory movements, inspections, orders, and shipments are properly documented. Support process improvements, workflow optimization, automation initiatives, and SOP development.
Analyze operational data and identify opportunities to improve efficiency and accuracy Warehouse Receiving, Inspection, Packing & Shipping Receive incoming products and perform required inspections. Pick, pack, label, document, and prepare outbound shipments. Support inventory counts, audits, and inventory control activities. Maintain a clean, organized, and efficient warehouse environment. Ensure compliance with company procedures and quality standards.
Logistics & International Shipping Coordinate domestic and international shipments from suppliers and distribution partners. Work with freight carriers, customs brokers, and logistics providers. Manage shipping documentation and customs-related requirements. Track shipments through delivery and proactively resolve delays or exceptions. Vendor & Supplier Coordination Communicate with suppliers regarding purchase orders, product availability, delivery schedules, and open issues.
Support purchasing and inventory planning activities. Identify potential shortages or supply risks and escalate concerns proactively What We're Looking For 5+ years of experience in logistics, operations, supply chain, customer operations, or order management. Experience working with ERP or inventory management systems. Strong Excel and analytical skills. Excellent written and verbal communication skills.
Strong organizational and multitasking abilities. Ability to work independently and take ownership of results. Detail-oriented with a proactive approach to problem solving. Preferred Qualifications Experience with international shipping and customs processes. Experience in medical device, healthcare, biotech, manufacturing, or other regulated environments. Experience supporting inventory forecasting and purchasing activities Why Join Us?
High-impact role with significant ownership and visibility. Opportunity to help improve processes and drive operational excellence. Exposure to customer operations, logistics, supply chain, inventory management, and warehousing. Collaborative team environment where your ideas and contributions matter. Career growth opportunities within a growing organization. Competitive benefits package including health insurance, dental insurance, paid time off, and 401(k).
If you're a highly organized operations professional who enjoys solving problems, improving processes, and making a real impact, apply today. Job Type & Location This is a Permanent position based out of Davie, FL. Pay and Benefits The pay range for this position is $50000.00 - $60000.00/yr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pe