Job at a glance
Descrizione del lavoro WHAT YOU'LL DO As an Area Manager, you lead and develop a group of stores together with Store Managers to drive business performance, operational excellence, and an outstanding customer experience. Through coaching, collaboration, and strategic follow-up, you ensure consistent execution across your area while contributing to sustainable growth and strong people engagement.  You will:  Lead, coach, and develop Store Managers and store teams to deliver strong commercial and operational results.  Drive sales and profitability through KPI analysis, business follow-up, and execution of commercial priorities.  Ensure stores operate according to H&M standards, policies, routines, and legal requirements.  Recruit, develop, and secure succession for future store leaders across the area.  Collaborate with key functions to translate business strategies into strong local execution.  Lead change initiatives, including store openings, operational rollouts, and new concepts.  Ensure excellent customer experiences through consistent store standards and coaching.  Oversee store maintenance, health & safety, sustainability, and operational efficiency.  Identify business opportunities, risks, and local market trends to support growth.  Act as the key escalation point for operational challenges and performance follow-up.  Who You'll Work With  You will work closely with Store Managers and store teams while partnering with colleagues across Commercial, Visual, Expansion, People, Tech, and Operations functions to drive business performance and aligned execution across your stores.    WHO YOU’LL WORK WITH You will work closely with Store Managers, store teams, and Sales Market partners across Commercial, Visual, Expansion, People, and Operations functions to secure aligned execution and business performance across your assigned stores.    WHO YOU ARE  We are looking for people with:  2+ years of experience in multi-store retail management.  Experience leading and developing leaders and high-performing teams.  Strong commercial acumen and experience driving sales and KPI performance.  Experience analyzing business results and translating insights into actions.  Experience managing retail operations, compliance, and store standards.  Experience recruiting, developing, and building succession plans.  Experience leading operational rollouts, change, or business improvement initiatives.  Strong stakeholder management and cross-functional collaboration skills.  Fluency in English.  And people who are:  Customer-focused and results-driven.  Strong communicators who build trust and collaboration.  Confident decision-makers who use data and insights effectively.  Adaptable and comfortable in a fast-paced retail environment.  Inclusive leaders who foster engagement, accountability, and high performance.    WHO WE ARE H&M Group is a global company of strong fashion brands and ventures.
Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make. We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future.
    WHY YOU'LL LOVE WORKING HERE  At H&M Group, we are proud to be a dynamic and inclusive company. The experience our colleagues help create every day has also been recognized through awards such as:  Europe’s Best Employers 2026 – Financial Times  Top 10 Diversity&#x