Job at a glance
Company Description Continental is a leading tire manufacturer and industry specialist. Founded in 1871, the company generated sales of €19.7 billion in 2025 and currently employs around 76,000 people in 54 countries and markets. Tire solutions from the Tires group sector make mobility safer and smarter. Its premium portfolio encompasses car, truck, bus, two-wheel, and specialty tires as well as smart solutions and services for fleets and tire retailers.
Continental has been delivering top performance for more than 150 years and is one of the world’s largest tire manufacturers. In fiscal 2025, the Tires group sector generated sales of 13.8 billion euros. Continental's tire division currently employs around 53,000 people worldwide and has 19 production and 16 development sites. Are you ready to shape the future with us?
Job Description HOW YOU WILL MAKE AN IMPACT **Hours: 9am - 6pm, Monday - Friday This position supports sales for our Truck Tire group. You will be a primary contact for our customers in the field as well as our Sales Managers. You will process and manage customer orders via phone, e-mail, ContiLink/EDI, and VMI ordering systems from order creation to customer invoicing. This includes order entry, stock allocation, ContiLink / EDI management and delivery note creation.
  Handle inbound customer calls. Must meet stated department phone objectives. Establish and maintain a working customer relationship with internal and external customers. Provide daily feedback to customer, sales and supervisors on order and inventory status, via reporting standards. Conduct customer visits when needed. Travel to customer location may be required. Maintain accurate records of sales activities, customer information, and pipeline management in CRM/ Sales Force.
Ensure the best possible fill rate and timely shipments by reviewing inventory availability, offer alternative product and warehouses, and maintain various customer tables. Effectively and analytically manage allocation for inventory on the exclusion table. Collaborate with logistics, marketing, warehouses, traffic, credit, commercial division, sales, field sales reps, accounts and peers to ensure that process and procedures are being utilized to achieve an effective level of customer service.
Research claims to correct billing and shipping errors. Responsible for identifying root causes and resolve overall problems so issues do not reoccur. Maintain knowledge in product and policy. Assist in other duties, as required. Qualifications WHAT YOU BRING TO THE ROLE Bachelor’s Degree OR 2+ years related professional experience if no Bachelor's Degree Strong attention to detail and multitasking skills Microsoft Office knowledge/experience Sales Force knowledge Legal authorization to work in the US is required.
We will not sponsor individuals for employment visas now or in the future, for this job opening. ADDITIONAL WAYS TO STAND OUT 1+ year of experience related to inside sales or customer service Bilingual - English and French speaking SAP experience Continental is not able to pay relocation expenses for this opportunity Additional Information THE PERKS Immediate Benefits  Robust Total Rewards Package Paid Time Off Volunteer Time Off  Tuition Assistance Company vehicle Employee Discounts, including tire discounts Sales Incentive Bonus Program Employees 401k Match Diverse & Inclusive Work Environment with 20+ Employee Resource groups.
Remote Work Employee Assistance Program Future Growth Opportunities, including personal and professional And many more benefits that come with working for a global industry leader! All your information will be kept confidential according to EEO guidelines. EEO-Statement: EEO / Disabled / Protected Veteran Employer. Continental offers equal employment opportunities to all qualified individuals, without regard to unlawful consideration to race, color, sex, sexual orientation, gender identi