Job at a glance
Company Description The present and future of Audemars Piguet are built on the invaluable contributions of all our talents. Inspired by the wealth of our past, we are excited about the endless possibilities that our future holds. Together, we are resolutely forward-thinking and strive for excellence in all areas of our business. If this journey inspires you, come chart your own path within our family and let’s continue creating the extraordinary.
Together, let's write the next chapter of your career! Job Description The GCR Manager is responsible for managing IT operations and projects within the subsidiaries in their region, covering all IT-related matters to meet the needs of the subsidiaries and the group. They also oversee regional IT projects, ensuring their successful integration into the technical environment. They act as a strategic partner for their region, guaranteeing consistency, performance, and alignment of services with the company's objectives.
Regional IT Leadership Represent Global IT across the region. Act as trusted advisor to regional leadership. Ensure effective collaboration with Global IT functions. Govern regional IT service providers and local resources. Drive continuous improvement of IT services and user experience.   Service delivery & User experience Ensure the availability and performance of the information systems within your domain.
Define and monitor information system performance indicators in accordance with the SLAs established with stakeholders. Implement and oversee preventive and corrective maintenance activities for the information systems within your domain. Monitor the backlog of incidents, problems, and services, ensuring compliance with ITSM rules. Govern outsourced support partners. Coordinate major incidents and escalations.
Support executive and VIP technology needs.   Business engagement & roadmap Communicate the department's strategy as defined by management. Participate in defining and communicating the roadmap for the department's activities. Monitor the execution of the roadmap and measure the department's performance against key performance indicators (KPIs). Identify opportunities and risks and adapt the roadmap accordingly.
Participate in defining the team's priorities based on objectives and operational constraints. Ensure the alignment of the department's technological solutions with the IT system. Capture and prioritize business requirements. Support business cases and demand management activities. Facilitate change management and user adoption. Identify opportunities for innovation and efficiency.   Technology delivery & projects Oversee projects related to their area of expertise.
Oversee the planning of human (internal and external), material, and financial resources, and ensure their availability. Monitor project progress, identify any deviations from established objectives (costs, deadlines, quality), and implement corrective measures. Participate in project reviews to assess project progress and contribute to problem-solving. Ensure regular communication of project status to stakeholders and ensure they are informed of decisions and developments.
Report regularly to their manager on project progress. Collaborate with other teams to support cross-functional projects and initiatives.   People management Participate in defining and optimizing the team's human resource needs. Collaborate with HR to ensure an effective recruitment process. Organize and monitor the onboarding of new employees. Encourage skills development and identify support needs.
Participate in the implementation of a succession plan to ensure the team's continuity. Define individual and team objectives and monitor progress using key performance indicators. Regularly evaluate employee performance and provide constructive feedback. Define priorities, manage task allocation and completion to ensure timely delivery. Ensure clear and regular communication within the team