Lab Technical Coordinator Microbiology and Send Outs-Full-time Days

Company Description At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees.

Ready to join our quest for better? Job Description This is a full-time, 40 hours per week, position located at Delnor Hospital in Geneva. The   Lab Technical Coordinator    reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

Under the direction of the manager, the Lab TC has the authority and accountability for facilitating the delivery of quality service for a designated section.  The Lab TC works with pathologists and physician-specialists to coordinate the assessment, the development and the implementation of technology/testing in the laboratory and oversee daily operations. Duties may include development of standing operating procedures (SOP), creation of relative value units (RVU) and implementation of information technology solutions, utilization of change control procedures and oversight of training and competency assessment of staff.  Duties may include but are not limited to coordination and scheduling of section staffing, and organization of staff activities to ensure efficient and effective use of time and effort.

Oversight of inventory control of section technical and clerical supplies, oversight of supply requests in accordance with section budget constraints and volume demands, and investigation and resolution of section technical and service problems between support services, nursing units, outpatient areas and clinical testing departments. Unique responsibilities to this job include maintaining the highest degree of expertise in that specific discipline, i.e.

staying current with information on the latest developments in technology and methodology through attendance at professional, association and scientific meetings, maintaining continual dialogue with scientists and vendors. RESPONSIBILITIES: Laboratory coordination : Reviews and verifies the accuracy of results, quality control (QC) records and quality assurance (QA) parameters. Coordinates and monitors corrective action.

Develops SOPs and maintains document control. Ensures compliance with all federal, state, local, TJC, CAP, AABB, multi-disciplinary, hospital regulations, policies and procedures. Participates in planning and maintenance of the laboratory information system (LIS). Assures that all computer systems related changes, e.g. builds, interfaces within the department are appropriately planned for, well documented per department policy and have receive documented approval at all steps.

Investigates and resolves patient, technical and workflow problems related to their area of responsibility. Develops and maintains relationships with all customers and suppliers. Assures that service standards are implemented and evaluated. Facilitates a multi-disciplinary and collaborative approach to patient care and interdepartmental problem solving/service delivery. Instructs staff in the section on new methods and instrumentation.

Oversees the inventory system and partners with supply chain management to ensure appropriate and adequate supply levels to meet department requirements. Oversees the submission of supply requests in accordance with section budget requirements and purchasing requirements. Coordinates the maintenance and repair activities related to equipment and facil