Job at a glance
Company Description About Fairmont Grand Del Mar Bask in the San Diego sunshine and enjoy our five-star setting at Fairmont Grand Del Mar. Immersed in the charm of Los Peñasquitos Canyon, the resort hosts 249 elegantly appointed guestrooms and suites, an 18-hole private Tom Fazio-designed golf course, a five-star spa and offers two dozen weekly outdoor activities across the 400 acres of dramatic canyon scenery including yoga, meditation and archery.
The Grand includes six different dining venues, including San Diego’s only three-Michelin starred restaurant, Addison.   Growth and advancement are not only accessible but actively encouraged. We promote a balanced life for our colleagues and continually seek new ways to enhance our environment and support our beautiful home of San Diego.  About the Application Process At Fairmont, we want to bring out your highest potential.
Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence. Job Description We invite you to join the world of luxury hospitality at Fairmont Grand Del Mar, as our new Massage Therapist.
Responsibilities Administer massage and other body treatments to spa guests according to treatment outline. Greet guest with proper salutation and a smile. Assess and accommodate guest needs inquiring about their physical well being in order to perform appropriate service. Desire and ability to educate and sell products to guests and staff. Maintain availability and dedication to The Center for Wellbeing at the Fairmont Grand Del Mar, being available to work weekends, holidays, and evenings.
Explain treatment services and products to guests in a knowledgeable, professional and thorough manner. Be knowledgeable and informed regarding all massage/body treatments, general spa and resort programs and services. Participate in and contribute to staff meetings, training, product knowledge classes and team efforts. Provide necessary information to compile complete guest records. Promote and execute effective retail sales.
Maintain a clean, organized and safe working environment. Abide by all California State Board guidelines. Comply with all Fairmont Grand Del Mar Company safety and health policies and procedures. Uphold and maintain the cleanliness and neatness of the treatment areas and Spa facilities. Conduct tours of the facility as requested. Provide necessary information to compile complete guest records. Treat all sensitive personal medical information on guest in strictest confidence.
Report any problems incurred immediately to the Lead Massage Provider or the Spa Treatments Manager. Report for scheduled shifts promptly and ready to work. Maintain a positive, guest service oriented attitude and a sense of humor. Perform other duties as assigned by supervisor and/or manager Qualifications Must be professional, service oriented, accurate, gentle and work with attention to detail, striving to exceed the expectations of every guest every time.
High School Diploma or equivalent required. Knowledge of Microsoft Office application, Spa Soft (will train) and basic accounting principles. Excellent personal appearance, good verbal and written communication skills. Ability to handle stressful situations professionally and multitask with ease all while focusing on the guest. Knowledge of guest service and/or hospitality industry a plus. Minimum two years administrating massage/body treatment services in a luxury resort or spa setting preferred.
Physical Aspects of Position (include but are not limited to): Ability to stand for extended periods of time Ability to perform repetitive massage movements throughout the shift Ability to lift and carry spa supplies up to 25 lbs Physical stamina to perform multiple treatments per shift F