Mental Health Outpatient Service (MHOTRS) Director - Bronx

Company Description AHRC New York City is a large, complex nonprofit organization dedicated to supporting neurodivergent children and adults (those with autism, down syndrome, cerebral palsy, intellectual/developmental disabilities, and other disabilities) through a broad spectrum of services , and a family governed organization that envisions a socially just world where the power of difference is embraced and reflected in all that we do.

Generosity guides us as we honor our legacy and continuously grow through a culture of curiosity, creativity, and optimism and as we advocate for people with disabilities to lead full and equitable lives. Job Description AHRC NYC is seeking a Mental Health Outpatient Service (MHOTRS) Director for thieir Family Clinical division. The MHOTRS Clinic Director provides day-to-day leadership and oversight of clinic operations, including scheduling, intake, documentation, and service delivery.

This position is responsible for ensuring regulatory compliance, clinical quality, and effective interdisciplinary coordination, and serves as a key liaison with regulatory bodies, funders, and internal stakeholders. The Director also supports departmental leadership and provides operational and clinical guidance to clinic staff to ensure high-quality, person-centered outpatient mental health services.

Compensation Package : $125,000 per year plus a very generous and comprehensive Benefit Package. See Benefit information below. Schedule : Monday-Friday 9am-5pm  Location : Bronx, New York ESSENTIAL RESPONSIBILITIES Provides overall administrative, clinical, and operational leadership for the MHOTRS outpatient mental health clinic, ensuring high-quality, person-centered services in accordance with OMH regulations and agency standards.

Ensures compliance with all applicable OMH MHOTRS regulations, licensing requirements, Medicaid billing rules, contractual obligations, and documentation standards. Oversees daily clinic operations, including scheduling, staffing coverage, intake workflows, utilization management, and coordination of clinical services. Directly supervises and supports clinical leadership and licensed providers, ensuring appropriate clinical supervision, credentialing, performance evaluation, and professional development.

Collaborates with Psychiatry, Nursing, Psychology, Social Work, and Rehabilitative Services leadership to support interdisciplinary, integrated care delivery. Partners with Finance and billing staff to support accurate documentation, coding, and reimbursement, and to monitor clinic productivity, revenue, and expense trends. Collaborates with centralized Compliance and Quality Improvement departments to support audits, corrective action planning, and ongoing monitoring of clinic performance.

Oversees risk management and incident review processes related to clinic operations, in coordination with compliance and quality teams. Supports development, implementation, and ongoing review of clinic policies, procedures, and clinical practice guidelines. Leads recruitment, onboarding, supervision, and retention of clinical and administrative clinic staff. Oversees training and ongoing staff education related to clinical practice standards, documentation requirements, privacy, and regulatory compliance.

Serves as a primary liaison with OMH, managed care organizations, referral sources, and external partners related to clinic operations. Participates in departmental and organizational leadership meetings, intake and eligibility decision-making processes, and interdisciplinary forums. Supports program development, service expansion, and implementation of new clinical initiatives aligned with organizational priorities and community needs.

Ensures the integrity of clinical and administrative information systems, including EHR use, reporting, and data accuracy. Maintains an on-site presence as required, with a minimum of 60% in-person engagement each work week, recognizing that assigned work