Organizational Change Management (SAP)
Fusion Consulting
Job at a glance
Company Description Swiss Delivery Excellence: Transforming Life Science Consulting Worldwide. Fusion Consulting is a globally leading Business and IT boutique consultancy specialized in the Life Sciences industry, partnering with leading companies in pharma, healthcare, and animal health. With over 450 employees and 25 offices worldwide, our mission is to revolutionize our clients' business transformation challenges and set new industry standards through innovative solutions.
Focused on S4HANA, Data & Cloud, and innovative technologies, Fusion Consulting brings unparalleled expertise and commitment to excellence to every project we undertake. Grounded in our commitment to fast and intelligent decision-making, our client-first and open-hearted approach defines our ethos. With unwavering support and an entrepreneurial spirit, our global teamwork transcends boundaries and turns shared visions into reality.
Job Description We are looking for an experienced Organisational Change Management (OCM) Consultant to support transformation and technology projects across various client environments. The role will focus on helping organisations and their people successfully adopt new processes, systems, and ways of working through effective change management, communication, and training strategies. Key Responsibilities Develop and execute Organisational Change Management strategies and plans for transformation and technology projects.
Work closely with project teams, business stakeholders, and leadership to understand the impact of organisational and process changes. Conduct change impact assessments and identify key areas requiring stakeholder engagement and support. Develop and execute stakeholder engagement and communication plans. Create communication materials, presentations, announcements, newsletters, and other change-related content.
Develop and coordinate training strategies, plans, materials, and sessions for impacted users. Work with business and functional teams to ensure training content reflects new processes, systems, and ways of working. Support user readiness and adoption activities throughout the project lifecycle. Identify potential resistance to change and develop appropriate mitigation and engagement strategies. Facilitate workshops, training sessions, stakeholder meetings, and change-related activities.
Track change readiness, adoption, training completion, and other relevant project metrics. Work closely with project managers, functional consultants, and business stakeholders to ensure change activities are aligned with overall project timelines. Support go-live, hypercare, and post-implementation adoption activities. Provide ongoing guidance and support to users during periods of significant organisational or system change.
Prepare and maintain OCM documentation, including change plans, stakeholder maps, impact assessments, communication plans, and training materials. Qualifications Hands-on experience in Organisational Change Management (OCM) , preferably within large-scale transformation or technology projects. Experience supporting SAP or other enterprise system implementations is highly preferred. Strong understanding of change management principles, methodologies, and best practices.
Experience in stakeholder engagement, communication, training, and user adoption. Experience conducting change impact assessments and readiness assessments. Strong communication, presentation, facilitation, and interpersonal skills. Ability to work effectively with stakeholders across different levels of an organisation. Strong project coordination and organisational skills. Ability to manage multiple activities and priorities within a project environment.
Comfortable working with both business and IT teams. Added Advantage Experience supporting SAP S/4HANA or large-scale ERP transformation projects . Experience in training and learning management. Exposure to business process transformation and organisational redesign . Experi