Job at a glance
Company Description Informa Festivals marks an exciting new chapter in B2B events, bringing some of the world's most influential creative, technology and business festivals together. We’re combining prestigious events like Cannes Lions, Black Hat, Money20/20, GDC, and London Tech Week with cutting-edge marketing intelligence platforms and advisory services to deliver unmissable experiences and insights.
Our festival-led approach reimagines traditional B2B events, creating powerful, immersive experiences that drive innovation and industry advancement. Building on decades of expertise and powered by Informa's international reach, we're shaping the next generation of business festivals. Job Description This role is working remotely while based in Penang. Role Overview We are seeking a dynamic  Sales/Revenue Operations Specialist  to join the global tech events team on a  7-month fixed-term contract .
In this role, you will be instrumental in managing contract and data accuracy, maintaining inventory systems, and ensuring seamless billing and invoicing processes. You will serve as a critical liaison between sales and support teams, coordinating across multiple departments to drive operational excellence and revenue accuracy.  Responsibilities Contract & Data Management Manage contracts and ensure data accuracy throughout the contract process and entries into business systems Conduct audits and reconcile data disparities across systems Enforce best practices and data standardization Inventory & Product Tracking Maintain sponsorship product inventory tracking documents Maintain booth holds/rents via Floorplan.Live Maintain Sales Inventory documentation and Internal Product delivery Database Billing & Invoicing Ensure invoices are issued based on validated data to avoid discrepancies and reduce the need for credit notes Perform quality control on client billing and invoicing Serve as the main point of contact for sales on billing and invoicing matters Sales Support & Coordination Monitor and respond to internal and sales organization requests Support the sales organization with the contract process and client-related requests Act as the liaison between sales team and support teams for delivery preparation Qualifications Experience & Technical Skills Demonstrable experience within a quality control environment, focusing on accuracy of data, delivery, reporting, and reconciliation of sold programs Salesforce experience and excel proficiency are preferred.
Organizational & Analytical Abilities Highly organized with a strong ability to balance multiple projects simultaneously while maintaining absolute attention to detail Focused on the accuracy and timeliness of billing delivery and deadlines Collaboration & Communication Strong influencer able to coordinate across multiple internal teams including Sales, Informa Engage, Operations, and Customer Success Able to communicate conceptual solutions to peers and management effectively Professional Attributes Exemplary high standards of customer service Motivated and driven to succeed Key Deliverables Accurate data across multiple systems(EV2, SAP, Salesforce, Floorplan.live, Excel) Inventory coordination Sales reports System audits Billing reports Client invoices Additional Information We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone.
Here’s some of what you can expect when you join us. But don’t just take our word for it – see what our colleagues have to say at LifeAt.Informa.com Our benefits include: Freedom & flexibility:  colleagues rate us highly for the flexibility and trust they receive and most of us balance time in the office with time working remotely Great community:  a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networks  Broader impact:  take up to four days per ye