Job at a glance
Company Description About Fairmont Grand Del Mar Bask in the San Diego sunshine and enjoy our five-star setting at Fairmont Grand Del Mar. Immersed in the charm of Los Peñasquitos Canyon, the resort hosts 249 elegantly appointed guestrooms and suites, an 18-hole private Tom Fazio-designed golf course, a five-star spa and offers two dozen weekly outdoor activities across the 400 acres of dramatic canyon scenery including yoga, meditation and archery.
The Grand includes six different dining venues, including San Diego’s only three-Michelin starred restaurant, Addison.   Growth and advancement are not only accessible but actively encouraged. We promote a balanced life for our colleagues and continually seek new ways to enhance our environment and support our beautiful home of San Diego.  About the Application Process At Fairmont, we want to bring out your highest potential.
Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence. Job Description We invite you to join the world of luxury hospitality at Fairmont Grand Del Mar, as our new Spa Supervisor.
Responsibilities The Spa Supervisor, guided by the Spa & Recreation Manager and Spa Director, will establish and maintain the standards of the Spa, Salon, and Fairmont Fitness facilities. This includes ensuring cleanliness, maintenance, and operational efficiency in all areas. The supervisor will oversee daily operations and work closely with engineering on facility concerns to ensure smooth functioning of the spa, salon, and fitness center.
Oversee daily operations of the spa, salon, and fitness center facilities with a strong focus on maintenance, cleanliness, sanitation, and safety. Collaborate with engineering to address daily facility concerns, ensuring timely resolution of maintenance issues. Maintain inventory levels and manage guest supply orders to ensure adequate stock for the spa, salon, and fitness facilities. Submit orders for Guest Supplies when necessary.
Schedule spa attendants and gym attendants to ensure proper coverage, adhering to labor standards and efficiency. In cases where labor standards impact staffing levels, complete daily cleaning and maintenance duties as needed to maintain facility standards. Implement and uphold standard operating procedures for both spa and fitness facilities to encourage best practices and operational efficiencies.
Supervise spa attendant staff and operational areas to ensure maximum yield and labor efficiency. Assist the Spa Director with maintaining high standards for spa attendants and locker room operations. Monitor and manage spa linen inventory, communicating with key departments to ensure availability and efficient use. Maintain warranties and service agreements on all operating equipment and coordinate with engineering for repairs and upkeep.
Maintain updated Safety Data Sheets (SDS) and product information for all products used within the spa, ensuring compliance with safety regulations and proper staff training. Perform guest supply inventory bi-weekly, processing purchase orders as needed to maintain supply levels. Ensure all areas of the spa and fitness facilities are cleaned and maintained throughout the day, following the “clean as you go” approach.
Handle emergency situations with urgency and discretion, ensuring guest and staff safety. Perform opening and closing MOD (Manager on Duty) shifts. Assign job tasks to spa personnel, ensuring they align with their position and ability. Ensure that all areas of the spa, salon, and fitness facilities are set according to the standard operating manual. Enter daily work orders for items that need attention from the resort engineering team Perform weekly spa walkthroughs with resort engineering team to ensure al