Bar and Kiosk General Manager

The General Manager is responsible for leading day-to-day operations for two small-volume locations. This role drives operational excellence, customer satisfaction, employee engagement, and financial performance while ensuring consistent execution of company standards across both sites.   POSITION SUMMARY:   At Paradies Lagardère, our mission is to maintain first-class standards that exceed the expectations of the customers and business partners we serve.

Our Dining Division is a true restaurateur. We are passionate about connecting with each of our guests on multiple levels. From an inspiring restaurant design or live entertainment that captures a traveler’s attention, to the top-notch quality of our culinary offerings and the exceptional hospitality delivered by our teams, we focus on more than just restaurant operations. We specialize in experiences.  The General Manager is truly a partner, as they invest in the restaurant for which they are ultimately responsible.  Whether leading an on-trend national brand, or an iconic concept from the local community, you will create and deliver first-class experiences for the traveling public.

You demonstrate a passion for the Guests’ overall experience, through the selection, development, and motivation of associates.  Your commitment to running an efficient and profitable restaurant is evident by maintaining the highest standards and unwavering support for the entire staff.   In joining our team, you commit to supporting this mission, by demonstrating our service standards at all times and holding all team members to the same.

Providing a safe work environment of trust and respect free of harassment is expected.  DUTIES AND RESPONSIBILITIES  All Paradies Lagardère positions, including the General Manager, require that you embody a positive company image by providing courteous, friendly, and efficient service with a smile to customers and team members at all times. You must embrace our family culture by following our core values, TRIFIC (Trust, Respect, Integrity, First-Class, Innovation, Commitment), and recognize and satisfy all restaurant guests.  The General Manager will provide 100% support and commitment to achieving the company’s strategic goals including profitable growth, guest satisfaction and associate engagement.

The General Manager is responsible for executing the location/brand standards as designed, taking ownership of the restaurant, and providing leadership to the team. Ensure all guests receive an exceptional experience and create a culture where employees are empowered to do the same. The General Manager strives to develop and mentor the Management Team as well as the hourly employees, acting as a role model and a teacher.  Functions include, but are not limited to the following areas:  People  Build a great workplace for strong performers by promoting and driving an engaged workforce, career development, and learning.  Must be passionate about supporting your TEAM!  Inspire and mentor all team members to reach their full potential.

Develop bench strength for all positions within your assigned area of responsibility, ensuring upward mobility for high performing team members and managers.  Consistently recognize team members when they excel. Ensure that a coaching culture thrives, holding direct reports accountable to all policies and standard operating procedures.  Source high potential candidates using a variety of recruiting avenues.

Ensure each candidate is screened using approved interview guides.    Ensure all direct reports complete all compliance based and brand specific training by the due date.   Set clear performance goals and expectations for your team. Following up consistently, providing feedback on an ongoing basis.  Ensure performance evaluations and associate coaching is delivered on a timely basis.&nbsp